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Collections Specialist
$44k-56k (estimate)
Full Time 3 Days Ago
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National Service Bureau is Hiring a Collections Specialist Near Bothell, WA

Benefits:
  • Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
  • Fully Remote
  • Paid Vacation, Holidays, and Sick Time
  • 401(k) plan employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions
  • Monday to Friday schedule
  • Company provided EAP (Employee Assistance Program)
Not hiring in the following states: CA, NY, TX, HI, PA, DC, MA, CT, ME, VT, NM, SDNational Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Collections Specialist Essential Job Functions:
  • Communicate via phone with people with all backgrounds and personalities
  • Make outbound calls (75 /day)
  • Utilize software to note accounts and communicate with insurance companies
  • Negotiate and lead conversations to recover the highest balances for our clients
  • Communicate with team members to coordinate on accounts
  • Document accounts with proper notes to ensure quick communication
  • Adhere to company policies and procedures
Collections Specialist Job Requirements:
  • Meet the collector target metrics
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
    • Internet speed required to be at 50 Mbps down, 5 Mbps up, and Latency of 100 ms or below
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
    • Clear and professional backdrop
  • Strong ability for empathy
  • High level of professionalism
  • Great communication skills
  • Ability to stay motivated and positive
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge.
NSB Core Values:
  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
NSB Culture & Environment:
  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually.
We are excited for you to join us! To stay up to date on our latest postings we invite you to:
Like us on FaceBook:https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:https://national-service-bureau.careerplug.com/account
This is a remote position.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-56k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/15/2024

WEBSITE

nsbi.net

HEADQUARTERS

BOTHELL, WA

SIZE

25 - 50

FOUNDED

1986

CEO

DAVID CONYERS

REVENUE

<$5M

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The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Specialist job description and responsibilities

Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.

02/26/2022: New York, NY

Collections specialists are responsible for managing overdue accounts for an organization.

12/16/2021: Port Arthur, TX

They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.

01/03/2022: Omaha, NE

remind the clients for the overdue payment

01/05/2022: Fayetteville, NC

Contact clients for overdue outstanding payment

02/28/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Specialist jobs

Build an optimized Collections Specialist resume quickly and easily using administrative skills.

02/02/2022: Omaha, NE

Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.

02/04/2022: Idaho Falls, ID

These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.

02/03/2022: Elkhart, IN

Learn excellent knowledge of billing procedure

03/03/2022: Utica, NY

Relevant work experience as a Collections Specialist are prefered

03/03/2022: Charleston, SC

Step 3: View the best colleges and universities for Collections Specialist.

Florida Southern College
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