What you'll bring to the team

Main Responsibilities:• 🗣️ Daily Briefings: Captain the ship with daily team briefings, ensuring everyone is on board and ready for the adventure ahead.• 💼 Department Lead: Assume the role of Duty Manager, overseeing guest service, presentation, technical operations, and safety standards.• 🌈 Innovation & Team Spirit: Encourage and support your team's innovative ideas, being the guiding light that sparks creativity and teamwork.• 🎉 Incentive Schemes: Collaborate with the Operations Manager to develop enticing incentive schemes, boosting motivation, KPI scores, and fostering a collaborative spirit.• 🌟 Customer Service Maestro: Take the lead on all Guest Obsession initiatives, ensuring every aspect of the business is viewed through the eyes of the guest.• 🚀 Continuous Improvement: Drive positive change by evaluating and recommending improvements in the visual appeal of all guest-facing areas and experience points throughout the attraction.

Duty Manager:

• Undertaking Duty Manager shifts, leading by example, inspiring team members to embody excellence and to live and breathe the company values.

Health & Safety:• 👷‍♂️ Safety Superhero: As our Sea Life Education Superhero, you are the guardian of Health, Safety & Security within your team. Ensure risk assessments, safe procedures, and a safety-first mindset are second nature.

Are You Ready to Make a Splash? Apply Now and Dive into the Adventure of a Lifetime!

Benefits

Benefits:

• Excellent health care options (medical, dental, and vision)
• Outstanding Paid Time Off (PTO)
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

Pay Range