Description

Summary Responsible for facilitating the training and education of healthcare professionals on the use of electronic health records and coordinating systems. The role will involve developing training materials, conducting training sessions, and providing ongoing support to ensure efficient and effective utilization of electronic medical records.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maximizes office productivity through proficient use of appropriate software applications.
• Researches and develops resources that create timely and efficient workflow.
• Establishes uniform correspondence procedures and style practices.
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Prepares activities reports for guidance of management.
• Coordinates activities of various clerical departments or workers within department.
• Maintains contact with customers and outside vendors.
• Identify operational goals and needs then translate the client’s needs into detailed requirement specifications
• Documents the current state of workflows
• Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation
• Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified
• Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support
• Evaluate change requests, prioritizing them based on their impact and importance, and implementing approved changes while ensuring minimal disruption to ongoing operations
• Ensure security & compliance requirements from vendors & client

Requirements

Education and/or Experience

Experience: 3 to 5 years in busy medical practice preferred; Comprehensive management of a practice of equal or greater size preferred. 

Must have thorough knowledge of physician practice operations; Skilled in communication, computers, leadership and management of personnel and processes, teambuilding, and multi-tasking. 

Certificates, Licenses, Registrations 

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.