Recent Searches

You haven't searched anything yet.

1 EnCorr Sheets Job near me

SET JOB ALERT
Details...
EnCorr Sheets
Ontario, CA | Full Time
Just Posted
Customer Service Clerk (Temp)
EnCorr Sheets Ontario, CA
Full Time Just Posted
Save

EnCorr Sheets is Hiring a Customer Service Clerk (Temp) Near Ontario, CA

Encorr Sheets, an affiliate of Schwarz Partners and corrugated manufacturing industry leader, is currently seeking a Customer Service Clerk at our state-of-the-art facility in Ontario, CA. The Customer Service Clerk builds long-term relationships with the customers by providing product and service information and by resolving product and service issues in a timely manner. This position will work closely with the sales, accounting, CSR’s and manufacturing personnel to meet the customer needs.
Encorr Sheets truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
  • Assist in overseeing customer accounts and respond to emails in a timely manner according to company standards.
  • Responsible for processing orders (electronic and manual) and receiving, changing or cancelling customer purchase orders in a timely manner.
  • Assist in maintaining customer records by updating account information as directed.
  • Handle complaints in a constructive and professional manner through effective problem resolution skills.
  • Process credit memos, returns, and price deviations; report feedback and/or corrective action back to customer, with manager’s approval.
  • High attention to detail and accuracy must be exercised due to the complexity of product codes and customer specifications.
  • Communicate professionally with all levels of personnel (customers, managers, staff, etc.) at all times.
  • Ability to effectively multi-task, prioritize work effectively and work in a fast-paced environment with completing priorities and a demanding customer base.
  • Must be able to make appropriate decisions to satisfy customer needs and take appropriate steps to implement decisions with approval of management.
  • Works under minimum supervision.
  • Perform other duties as assigned.
  • Maintain regular and predictable attendance.
REQUIRED EDUCATION / EXPERIENCE:
  • High school education.
PREFERRED EDUCATION / EXPERIENCE:
  • Associates or Bachelor’s degree preferred.
  • Knowledge of the corrugated manufacturing industry process preferred.
REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.):
  • Prior customer service experience.
  • Ability to resolve customer concerns diplomatically and in a timely manner.
  • Possess a high degree of accuracy and analytical skills.
  • Excellent communication skills – verbal and written.
  • Proficient in Microsoft office.
  • Excellent time management skills and well-organized.
  • Regular and predictable attendance.
  • Ability to sit, stand, grasp, reach, push, twist, climb, bend, use of keyboard and 10-key, lift at least 50 lbs. occasionally, as required by the job.
If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, then we want you to be a part of our team!
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Full Time

POST DATE

05/13/2024

EXPIRATION DATE

07/11/2024

Show more

The job skills required for Customer Service Clerk (Temp) include Customer Service, Products and Services, Communication Skills, Attention to Detail, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk (Temp). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk (Temp). Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
KO Business Solutions
Full Time
$43k-54k (estimate)
Just Posted
For the skill of  Products and Services
Bonneville International
Full Time
$58k-77k (estimate)
Just Posted
For the skill of  Communication Skills
Casaluna Credit
Part Time
$80k-100k (estimate)
Just Posted
Show more

The following is the career advancement route for Customer Service Clerk (Temp) positions, which can be used as a reference in future career path planning. As a Customer Service Clerk (Temp), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk (Temp). You can explore the career advancement for a Customer Service Clerk (Temp) below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Clerk job description and responsibilities

Develop, build and expand customer base through providing quality customer services.

03/23/2022: Albany, GA

Oversee and supervise that products and services are delivered on time to customers.

03/24/2022: Saginaw, MI

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

01/31/2022: Winston Salem, NC

Recommend changes that could provide a better experience to customers.

02/14/2022: Miami, FL

Listen attentively to caller needs to ensure a positive customer experience.

03/16/2022: Hopkinsville, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Clerk jobs

The best CSRs are genuinely excited to help customers.

03/10/2022: Saint Cloud, MN

Must have the ability to use positive language.

01/28/2022: Hopkinsville, KY

You must able to understand the customer’s expectations.

03/09/2022: Temple, TX

Gain some customer service experience to enhance your chances when applying in the future.

02/09/2022: Galveston, TX

A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.

03/21/2022: Omaha, NE

Step 3: View the best colleges and universities for Customer Service Clerk.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College