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WyHy is a Member-Owned Financial Cooperative dedicated to helping our members achieve financial success. In order to be successful, WyHy seeks those individuals that are not just looking for a career, but instead searching for a place where they can become part of something extraordinary. WyHy is a company fiercely dedicated to its employees and knows that without successful employees, there will be no organizational success. At WyHy we truly value the contribution of our team members. We aren’t just looking for job experience, skills and qualifications; we also need your enthusiasm, energy and desire to succeed and to help others succeed. In return, we will offer you a dynamic, fun and supportive work environment – where you can grow professionally and make a real difference in your community.
On top of all that, we offer our employees:
If WyHy sounds like your kind of place to work – then you’re in luck! We have the following job available:
TITLE: Member Service Manager - Casper
DEPARTMENT: Retail Financial Services
REPORTS TO: Chief Retail Officer
SUPERVISES: 5 Member Service Advisors
FLSA Status: Exempt
POSITION TYPE: Full-time
Position Summary
To achieve success in this position, a Manager must create and lead a team capable of exceeding expectations of Credit Union members. Knowledge of all Credit Union products and services is essential to ensure proper training and coaching of branch staff. The Manager should be forward-thinking; strategic planning is expected to properly manage the branch in the manner of a franchise owner. The Manager is accountable for branch operations and staff development while simultaneously understanding and advocating for the branch’s role in the overall Credit Union structure.
Essential Functions
Supervisory Functions
These are not to be construed as exclusive or all-inclusive. Additional duties may be required and assigned. This list of duties and responsibilities is subject to change without notice.
QUALIFICATIONS
The requirements listed in this description are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job.
Required Education and Experience
Preferred Education and Experience
Knowledge and Abilities
Physical Requirements
Position Requirements
Full Time
$66k-85k (estimate)
04/29/2024
05/12/2024
The following is the career advancement route for Member Services Manager positions, which can be used as a reference in future career path planning. As a Member Services Manager, it can be promoted into senior positions as a Managed Care Finance Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Manager. You can explore the career advancement for a Member Services Manager below and select your interested title to get hiring information.