Employment Type: Full time Shift: Rotating Shift Description: Full-time 40hrs, Days/ Evening Shift Rotating, rotating weekend shifts. GENERAL SUMMARY AND PURPOSE: Under the immediate supervision of a pharmacist and Pharmacy Department leadership, provides dailypharmaceutical supportive services for the Department of Pharmacy according to established procedures and in compliance with pharmacy laws, other regulatory agencies and other members of the multi-disciplinary team. Responds to routine and emergency requests in a prompt and efficient manner, requiring a relatively high degree of independent judgment. Participates in departmental education activities and competency assessment. Actively supports and participates in the department's continuous quality improvement initiatives; promotes the organizational commitment to customer service. SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE: Education: Requires high school diploma or equivalent. Completion of a formal Pharmacy Technician educational program and/or completion of an Associate's Degree preferred. Experience: Previous pharmacy experience, hospital-based pharmacy experience preferred. Formal Pharmacy Technician program experiential education may be considered in lieu of work experience. Licensure: Certification as a Pharmacy Technician and licensure in the State of Michigan are required. REQUIRED SKILLS AND ABILITIES: Essential mathematics skills to be able to add, subtract, multiply and divide in all units of measure. Possesses effective computer and keyboarding skills; ability to work with Pharmacy Information Systems and automation used in the medication use process. Able to use email to communicate with other members of the department including pharmacy management. Excellent critical thinking skills and ability to make decisions in a fast-paced work environment A team oriented colleague that is detail oriented and passionate about medication and patient safety as well as quality initiatives. Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups. ESSENTIAL FUNCTIONS: REQUIRED SKILLS AND ABILITIES 1. Essential mathematics skills to be able to add, subtract, multiply and divide in all units of measure. 2. Possesses effective computer and keyboarding skills; ability to work with Pharmacy Information Systems and automation used in the medication use process. Able to use email to communicate with other members of the department including pharmacy management. 3. Excellent critical thinking skills and ability to make decisions in a fast-paced work environment 4. A team oriented colleague that is detail oriented and passionate about medication and patient safety as well as quality initiatives. 5. Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups. ESSENTIAL FUNCTIONS: 1. Reads and interprets physician's medication orders, assists with filling, processing and dispensing of medications, re-packages and labels medication, including bulk supplies, with final check performed by a pharmacist. 2. Maintains cleanliness and aseptic technique while following established departmental compounding practices and procedures when mixing intravenous admixtures including IVPBs, large volume parenteral, and total parenteral nutrition, if necessary. Drug preparation necessitates working aseptically in a horizontal or vertical laminar (biological safety cabinet) flow hood using aseptic technique. Adheres to USP 797/USP 800 Guidelines. 3. Delivers controlled substances and other medications to nursing units' automated medication dispensing cabinets (ADC). Delivers other medication, IV solutions and all necessary forms throughout the hospital on a regularly scheduled basis to patient care areas. 4. Prepares medications and subsequently loads and unloads medication into ADC with appropriate bar code scanning. Fills inventory needs for nursing unit ADCs, non-cabinet stock, and fills unit dose drawers by placing the proper drugs in the bins according to the computerized patient profile. 5. Supports the drug inventory process including rotation and restocking of drug dispensing areas with drugs and supplies needed to process patient medication orders. Ensures the maintenance of a clean and orderly work area. 6. Answers phones according to established phone etiquette and directs calls to the proper personnel. Determines when phone calls or emergency situations need to be referred to a pharmacist. 7. Completes nursing unit inspections, as assigned. Restocks crash cart trays and OCMCA boxes etc., as required in a timely manner. Alerts the pharmacists or pharmacy management of any discrepancies. 8. Fills controlled substance orders and reconciles all discrepancies on a daily basis. Reports any discrepancies to the pharmacist or pharmacy management as appropriate. Monitors any unusual activity for potential drug diversion. 9. Prepares and packages chemotherapy medications and other medications requiring special handling for subsequent administration to patients under the supervision of the pharmacist. This includes verifying drug doses and preparing preliminary drug profiles for patients on established chemotherapy protocols. Safely handles and manipulates cytotoxic and other special drugs and incidental equipment used in drug preparation while working aseptically in a vertical flow hood or biological safety cabinet. Adheres to all safety measures for handling chemotherapy/hazardous materials. 10. Maintains all necessary paperwork, legal documents, and records for all medications, including chemotherapy prepared for administration. Utilizing the pharmacy computer system, bills and/or credits patients for medication used. Maintains investigational drug research records and validates doses ordered using investigational drug protocols. 11. Obtains medications accurately from the department's automated medication supplier (i.e., BoxPicker). Loads and removes medications from this unit using bar code scanning of medication and patient labels. Prepares and labels doses removed for pharmacist final check. 12. IOperates the unit dose packaging machine in an accurate and efficient manner. This includes restocking medications and replacing supplies, monitoring machine alarms, and ensuring doses are correctly labeled and prepared for pharmacist check. 13. IUtilizes the MedBoard software system and bar code scanning to track the delivery of medications to the nursing units. 14. Assumes responsibility for performance of job duties in the safest possible manner, to ensure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management. 15. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. 16. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful due to time constraints. 17. Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to St. Joseph Mercy Oakland. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Accesses protected health information (PHI) only as necessary and according to hospital and HIPAA guidelines. 18. Meets SJMHS Guiding Behaviors and Caring Standards including interpersonal communication and professional conduct expectations. Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behavior, practices and decisions. 19. To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation. 20. Disclaimer: The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. 21. Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values. 22. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. 23. Supports and conducts one's self in a manner consistent with customer service expectations. 24. In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers. Make corrections as needed per charge capture policy/practice. 25. In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management. 26. In accordance with unit or departmental practice, assists with tracking and monitoring of equipment assigned to the unit. Requests services for maintaining equipment as needed. 27. In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift. 28. Trains new pharmacy technicians and documents their progress and reports results to pharmacy leadership on an ongoing basis. Mentors and assists with training of Pharmacy Technician students and provides input regarding their progress. 29. Performs quality improvement audits or other tasks as assigned by the pharmacist or pharmacy manager. 30. Actively participates in the Continuous Improvement Committee if selected to serve. 31. Rotational schedule with required weekend and holiday responsibilities. Also available for coverage as needed. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.