Job description

Are you a detail-oriented individual with a passion for solving complex payroll challenges? Do you excel at providing top-notch customer service? If so, we want to hear from you! Landmark Payroll, a leading full-service payroll company based in the City of Commerce, is looking for a Payroll Implementation Specialist to join our team.

Responsibilities:

• Collaborate with clients to gather payroll processing requirements and ensure a smooth transition to our payroll services.
• Conduct thorough analysis of client payroll data and configurations to identify potential issues or discrepancies.
• Customize payroll solutions to meet the unique needs of each client, including tax calculations, deductions, and other payroll-related parameters.
• Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally.
• Assist clients in setting up and testing payroll systems to ensure accuracy and compliance with regulatory requirements.
• Troubleshoot and resolve payroll-related problems efficiently, making sure clients are satisfied with the resolution.
• Stay up-to-date with payroll regulations and best practices to provide expert guidance to clients.
• Collaborate with internal teams to improve payroll processes and implement system enhancements.
• Maintain accurate records and documentation of client interactions and payroll implementations.

Qualifications:

The ideal candidate should have experience working for a payroll company in processing or the implementation of payroll for multiple clients. Must be willing to start at 6 am to accommodate our East Coast Clients.

• Previous experience in payroll processing and implementation is highly preferred.
• Strong problem-solving skills with the ability to analyze complex payroll data and configurations.
• Exceptional customer service skills and the ability to build positive client relationships.
• Proficiency in payroll software and tools (isolved) is a plus.
• Knowledge of payroll tax regulations and compliance is advantageous.
• Excellent communication skills, both written and verbal.
• Detail-oriented and highly organized.
• Ability to work independently and as part of a collaborative team.
• Commitment to maintaining the highest standards of confidentiality and data security.

Job Type: Full-time

Salary: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Work setting:

• Remote/Office Hybrid

Experience:

• Payroll: 2 years (Preferred)

Work Location: In person Remote /Office Hybrid