General Nature of Work
The Plastic Surgery Medical Assistant is responsible for providing outstanding patient care to both pre- and post-operative patients. They exemplify a positive attitude and support the team’s effort in providing a world-class experience to every patient. They will be able to multitask and work well in a fast-paced environment. They will also support the team’s initiative in achieving and surpassing sales goals by recommending the practices products and services.
JOB RESPONSIBILITIES

• Sets up rooms, sterilizes equipment, inventories supplies, prepares the instruments and equipment required for procedures (both pre and post procedure)
• Assists provider with office visit including rooming patients, recording vitals, obtaining patient consent, prepping patient for surgery, scribing for provider, and updating patient medical record accordingly.
• During the operation they will be responsible for passing instrumentation and sterile supplies to provider, will also assist with suture removals and injections.
• Assists with administrative tasks including prescription refills, referrals, medical record updates, and patient education.
• Documents historical patient care by taking patient photographs and scanning all pertinent information into patient medical record
• Maintaining an overall sterile environment throughout the surgery and keeping operating rooms sterile requires
• Properly documents follow up care instructions for patient; performs follow up calls to patients post procedure
• Demonstrates a professional demeanor and appearance, is trustworthy and punctual
• Performs additional duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES
KNOWLEDGE

• Knowledge and understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
• Knowledge of Microsoft office including but not limited to Excel, Word, PowerPoint etc…

SKILLS

• Demonstrates initiative to provide quality of services and improve efficiency
• Maintains positive working relations with co-workers
• Time management skills
• Detail oriented with above-average organizational skills
• Excellent customer service skills and communicates clearly/effectively

ABILITIES

• Ability to plan and prioritize to meet company deadlines
• Ability to maintain HIPPA compliance
• Ability to understand and interpret policies and regulations.
• Ability to prepare documents in response to complaints and inquiries
• Ability to examine documents for accuracy and completeness

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent REQUIRED
• 3 years previous experience in a healthcare setting as a surgical technician REQUIRED
• Modmed EMA EMR experience a plus
• Must be able to communicate effectively with physician, patients, co-workers, and vendors
• Current Basic Life Support (BLS) certification preferred

• Detail oriented/critical thinking and able to handle multiple tasks.

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