Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment.

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About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Benefits Offered:

• Monday through Friday schedule, closed all major holidays
• Medical insurance with a 90% employer contribution
• Dental, Vision, and Life insurance
• Safe Harbor 3% 401k contribution
• Robust PTO offerings 
• Education reimbursement 

Job Summary:

A Nursing Unit Clerk is an essential member of the healthcare team, responsible for managing administrative tasks and providing support to nurses and other medical staff within a nursing unit or department through various clerical responsibilities.

Main Responsibilities:

• Assists with preparation of the clinical area for building opening or closing in accordance with Finger Lakes Community Health hours of operation 
• Attends morning huddle meeting with patient care team to address patient concerns 
• Inform patients or designated persons of physician orders, changes in care plan, test results, etc. as outlined in NYS clinical scope of practice 
• Organizes and maintains patient records, including electronic health records (EHR), ensuring accuracy and confidentiality.
• Scans clinical documents from patients or clinical staff into EHR
• Chart services in patient record including but not limited to:

• • Referrals, screenings, lab orders/results, patient history, vitals

• Organizes and maintains various administrative documents, including patient forms, medical records, and office policies.
• Address telephone encounters, actions, and referrals in the electronic health record system in accordance with Finger Lakes Community Health policies and procedures
• Manages phone calls, emails, and other correspondences, directing inquiries to the appropriate personnel, and providing information to patients as needed.
• Monitors and replenishing office and medical supplies, ensuring adequate stock levels, and coordinating supply orders.
• Assists with facilitating referrals to specialists, obtaining prior authorizations for procedures or treatments, and coordinating communication between healthcare providers.
• Participates in quality assurance activities, such as monitoring compliance with regulations and protocols, and identifying areas for improvement in administrative processes.
• Reviews patient information during pre-visit planning to ensure appointments are appropriately scheduled and needed information has been received 
• Assists with monitors patient appointment schedules, ensuring that appointments are properly booked and rescheduled as needed.
• Other duties as assigned

Education and Qualifications:

• High School Diploma or equivalent 
• CPR Certification Required 
• Prior experience a plus, but not required
• The ability to work flexible hours -- some evenings are required 
• The ability to communicate fluently in Spanish and English preferred, but not required
• A valid New York State driver’s license in compliance with FLCH drivers’ policy

Physical Requirements: 

• Must be able to hear and communicate with clients and staff via phone, web media, and in person.
• Must be able to lift up to 40 lbs
• Must be able to sit for extended periods of time
• OSHA Level 1