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At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Brightspeed is looking for a Client Support Manager to join our Team! The Client Support Manager plays a pivotal role in supporting our value-added reseller accounts (VAR). In this fast-paced environment you will navigate between pre-sale and post-sales activities, ensuring exceptional support, and contributing to the growth and retention of the client account. The CSM will act as a single point of contact to clients, fostering client satisfaction and strengthening our brand through effective communications and accountability.
As A Client Support Manager, Your Responsibilities Will Include:
What It Takes To Catch Our Eye:
Bonus Points For:
Physical Demands:
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WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
For all applicants, please take a moment to review our Privacy Notices:
Full Time
Business Services
$86k-111k (estimate)
05/19/2024
07/18/2024
brightspeed.com
Atlanta, GA
<25
Business Services
The job skills required for Client Support Manager include Client Service, Customer Satisfaction, Presentation, Billing, Accountability, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Manager positions, which can be used as a reference in future career path planning. As a Client Support Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Manager. You can explore the career advancement for a Client Support Manager below and select your interested title to get hiring information.