Job Details
Job Location
Milton - Milton, WI
Position Type
Full Time
Travel Percentage
Driving
Job Shift
AM
Job Category
Warehouse
Description
Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.
Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!
Hours8:30am-5:30pmOn Call RotationEvery Sixth WeekHoliday Rotation One Holiday/ Year
WHO YOU'LL WORK WITH (AND WHAT THEY HAVE TO SAY)
Agrace Durable Medical Equipment Technicians work closely with hospice homecare clinicians and the team's Respiratory Therapist.
" I feel like I am doing something for the community. I always feel proud to work Agrace. I think the community looks up to us and the work we do as well. I have so much respect for our staff in the field." - Durable Medical Equipment Technician, Agrace Engagement Survey.
HOW YOU'LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)
The DME Technician is responsible for transport and processing of Durable Medical Equipment (DME). Duties include delivery and pick-up of equipment from patient homes and facilities throughout the assigned service area and for cleaning and maintenance of DME, equipment storage, and monitoring of warehouse stock items and supplies.
Warehouse Operations

• • Clean returned equipment as required by applicable regulatory requirements, safety standards, and in-house policies/procedures/protocols.
  • Perform repair, calibration, and preventative maintenance on equipment. Making recommendations on replacement of damaged items.
  • Monitor inventory of warehouse stock items and supplies. Request additional items and supplies as appropriate.
  • Assist with annual physical count audit.
• Equipment Delivery & Pick-Up
  • Complete timely delivery/pick-up of equipment and route completion based on time benchmarks and to service excellence standards.
  • Move, assemble, and disassemble durable medical equipment as required by applicable regulatory requirements, safety standards, and in-house policies/procedures/protocols.
  • Train users on safe operation, use, and storage of equipment.
  • Ensure that assigned vehicle is in working order, maintained, and stocked.
  • Participate in DME weekend rotation and on-call responsibilities.
• The above are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• High school diploma or GED, required
• Valid driver's license, auto insurance, and access to a reliable vehicle, required

• Beginner Microsoft Office Suite skills
• Ability to work effectively and cooperatively with others
• Ability to use industry specific software
• Ability to communicate effectively verbally and in writing
• Ability to be flexible in time and task to meet organizational needs
• Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property
• Ability to work at various Agrace locations
• Ability to use proper body mechanics and standard precautions
• Ability to participate in the DME program weekend rotation and on-call responsibilities

Don't meet these qualifications as written? We would still love to talk about roles at Agrace: Click Here
At Agrace we are strengthened by the diverse experiences, cultures and traditions of our staff, patients, and clients.
Together, we pursue a vision of equity-in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.
We foster a culture of belonging and inclusion that celebrates people's uniqueness and leads to meaningful, empathetic connections.
Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.