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Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.
Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.
If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
Summary of This Role
Researches and responds to customer requests via mail, email, fax and other means pertaining to cardholder / corporate accounts and ensures compliance with client, regulatory, and Association rules and regulations.
Utilizes extensive knowledge of banking products and services to research, update and document cardholder accounts. Recognizes potential fraud, credit, collection and chargeback issues and forwards them to the appropriate department.
What Part Will You Play?
researches credit balance refunds, payments, fees, cash advance options, etc. Follows client policies and procedures to validate report disputes and remove / update inaccurate information from appropriate credit bureau systems.
Determines / recognizes basis of cardholder requests that involve potential fraud, credit, collection or chargeback issues and forwards to the appropriate department for resolution.
Picks up, reviews, sorts, digitally scans, and distributes mail for appropriate action.
What Are We Looking For in This Role?
Minimum Qualifications
Preferred Qualifications
None Identified
What Are Our Desired Skills and Capabilities?
LI-Onsite
LI-TP1
Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.
Last updated : 2024-05-14
Full Time
$50k-65k (estimate)
05/16/2024
08/15/2024
heartlandpaymentsystems.com
ATLANTA, GA
3,000 - 7,500
1989
Public
ROBERT O CARR
$1B - $3B
EVO is a provider of omnichannel payment solutions for small and mid-size enterprises.
The job skills required for Maintenance iii include Scheduling, Microsoft Office, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Maintenance iii. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Maintenance iii. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Maintenance iii positions, which can be used as a reference in future career path planning. As a Maintenance iii, it can be promoted into senior positions as a General Maintenance Worker IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Maintenance iii. You can explore the career advancement for a Maintenance iii below and select your interested title to get hiring information.