POSITION PURPOSE:

As a Driving Range Attendant you will ensure that each golf guest is provided the best possible service during their time at the practice facility.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

• Display a professional appearance and attitude, and remain courteous to guests at all times.
• Ensure that an adequate amount of range balls are available and placed in range buckets for use.
• Place ropes in accordance with the preset areas determined by the grounds maintenance staff.
• Move and set golf bag stands, water coolers, club washers, trash cans and benches in appropriate areas after daily rope setup.
• Set the appropriate yardages on the distance signs for the day’s setup.
• Ensure that each golf bag stand has a clean towel.
• Ensure that a minimum of seven barrels of range balls are available for use.
• Check receipts that indicate if range balls have been purchased.
• To fulfill range ball inventory needs for the Jim McLean Golf School.
• Maintain cleanliness at the range by removing used baskets and balls as well as trash.
• Depending on amount of range balls on hand, make appropriate picks and wash used range balls to keep a proper level of balls available.
• In closing, ensure that the range is picked thoroughly (a minimum of seven barrels) and range balls are washed for the next day.
• Secure the range ball storage area and range picker.
• Contact grounds on any major problems that may be occurring on the course.
• Immediately notify manager of any safety or security issue.
• Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

OTHER:

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

PHYSICAL REQUIREMENTS:

Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;

Constant – 6-8 hours

PHYSICAL REQUIREMENTS:

Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours

Physical Activity Frequency

Sitting Occasional

Walking Frequent

Climbing Rare

Crouching/Bending/Stooping Frequent

Reaching Frequent

Pushing/Pulling Frequent

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Lifting/Carrying (up to 50 lbs) Frequent Frequent

OTHER DUTIES:

Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

QUALIFICATION STANDARDS:

EDUCATION

EXPERIENCE

Previous experience working in a golf environment.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.