11 Family Service Counselor Jobs near me
Service Corporation International is Hiring a Family Service Counselor Near Cocoa, FL
Consider the possibilities of joining a Great Place to Work!
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family's unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Education
- High school diploma or equivalent
- 1-2 years of college or an equivalent of education and experience
- High school equivalency and 1-2 years of college or an equivalent of education and experience
- 1-2 years of customer service or sales industry experience preferred
- Current state/province issued driver's license with an acceptable driving record
- Insurance license if required by state/province law and as prescribed by each state board
- Must be able to pass the Company's internal presentation certification within thirty days of hire
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to obtain and maintain an insurance license if required by state/province
- Flexible hours but, at times must have the ability to work up to 12 hours in a day
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
Category (Portal Searching): Sales
Job Location: US-FL - Cocoa
Job Summary
Full Time
$37k-48k (estimate)
04/30/2024
05/13/2024
AMARILLO, TX
15,000 - 50,000
1903
TOM RYAN
$3B - $5B
Consumer Services
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The following is the career advancement route for Family Service Counselor positions, which can be used as a reference in future career path planning. As a Family Service Counselor, it can be promoted into senior positions as a Job Developer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Family Service Counselor. You can explore the career advancement for a Family Service Counselor below and select your interested title to get hiring information.
If you are interested in becoming a Family Service Counselor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Family Service Counselor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Family Service Counselor job description and responsibilities
They collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service.
04/23/2022: Allentown, PA
Explains and presents presentations to families served and referred families.
04/08/2022: Ann Arbor, MI
Maintains and tracks activity levels to ensure productivity.
03/07/2022: Paramus, NJ
Family Service Counselor develop an understanding of each family's unique needs and offers solutions that provide value to them.
03/23/2022: Ogden, UT
They attend services and visitations for client families whenever possible to relationships, ensures excellent service, and develops potential referrals.
04/03/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Family Service Counselor jobs
Must be able to pass the Company’s internal presentation certification within thirty days of hire.
02/09/2022: Winston Salem, NC
It is important to builds trust-based relationships to earn the right to ask for referrals.
04/30/2022: Charlotte, NC
Candidates must take note that maintaining productive relationships with existing customers through exceptional follow-up after sales are also important.
03/29/2022: Louisville, KY
Family Service Counselor should be able to communicate with different types of people.
02/23/2022: Duluth, MN
Candidates must be able to obtain and maintain an insurance license if required by state or province
03/12/2022: Mobile, AL
Step 3: View the best colleges and universities for Family Service Counselor.
