2 Family Service Counselor Jobs in Tucson, AZ
Roman Catholic Diocese of Tucson and Affiliated... is Hiring a Family Service Counselor Near Tucson, AZ
JOB DESCRIPTION
Department/Location: Diocese of Tucson Catholic Cemeteries, Tucson, AZ
Primary Function: Under the direction of the Family Service Manager, the primary responsibility of the Family Service Counselor is to offer and sell cemetery products and services to all individuals and families who are candidates for cemetery arrangements. The Employee shall be a minister of the Gospel and Catholic Teaching both academically and behaviorally while at work and in his/her personal life, “…Live in a manner worthy of the call you have received.” (Eph. 4:1)
Essential Duties and Responsibilities:
- Support the pastoral and spiritual mission of the Diocese and the Catholic Church.
- Shall abide by Catholic principles in the employee’s professional and private life and shall govern his/her professional and private life in strict accordance with Catholic morals and principles to demonstrate complete adherence to Catholic moral strictures.
- Performs in support of the Catholic Cemetery’s Mission.
- Interacts with Families to provide accurate information in response to inquiries about products and services and to handle and resolve complaints, orders or contracts.
- Educates Families on the options and products available based on Families’ needs and interests.
- Writes and records orders for property, merchandise, and services.
- Attends their Families Cemetery Services and provides guidance to the Funeral Directors
- Provide ongoing support to Families after Sales and Burial in order to resolve concerns and maintain rapport.
- Record Families interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Conforms with all Cemetery policies and local, state and federal laws relating to the handling of human remains.
- Provide support to management and administrative personnel as necessary.
- Perform other duties as assigned by the Family Service Manager
Required Activities: Walking, sitting, standing, stooping, reaching, talking, hearing, carrying, and keyboarding. Withstand exposure to extreme temperatures when providing coverage for one (or more) burial services.
Basic Qualifications:
- A working knowledge of and a strong commitment to the mission of fostering lay leadership in the Catholic Church. Must be in full communion with the Church.
- Possess a valid driver's license and access to an insured automobile.
- Attention to detail and well organized.
- Perform multiple tasks simultaneously and work with a sense of urgency.
- The ability to successfully complete a criminal history and background check.
- Excellent communications skills including written, verbal, and presentation skills.
- Ability to maintain confidentiality with regards to records and services
- Project management skills and ability to manage multiple projects simultaneously.
- Professional bearing and clean and neat personal appearance
- Education and Experience:
- Post high school sales training or education or equivalent cemetery sales experience.
- Two years’ experience in sales or customer service field
- Post high school sales training or education or equivalent cemetery sales experience.
- Two years’ experience in sales or customer service field
- Bi-lingual (Spanish, English) preferred.
Cemeteries are a Roman Catholic religious organization and that all employees are expected to respect and conduct themselves in accordance with the values, teachings and morals of the Roman Catholic Church and by Arizona state law. Under the “Zero Tolerance Policy”, no one will be knowingly assigned or retained to serve when that person is determined to have engaged in the abuse of a minor or to have violated boundaries in dealing with minors.
Job Summary
Full Time
$35k-45k (estimate)
03/28/2023
05/18/2024
The job skills required for Family Service Counselor include Confidentiality, Coordination, Customer Service, Presentation, Background Check, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Family Service Counselor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Family Service Counselor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Family Service Counselor positions, which can be used as a reference in future career path planning. As a Family Service Counselor, it can be promoted into senior positions as a Job Developer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Family Service Counselor. You can explore the career advancement for a Family Service Counselor below and select your interested title to get hiring information.
If you are interested in becoming a Family Service Counselor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Family Service Counselor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Family Service Counselor job description and responsibilities
They collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service.
04/23/2022: Allentown, PA
Explains and presents presentations to families served and referred families.
04/08/2022: Ann Arbor, MI
Maintains and tracks activity levels to ensure productivity.
03/07/2022: Paramus, NJ
Family Service Counselor develop an understanding of each family's unique needs and offers solutions that provide value to them.
03/23/2022: Ogden, UT
They attend services and visitations for client families whenever possible to relationships, ensures excellent service, and develops potential referrals.
04/03/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Family Service Counselor jobs
Must be able to pass the Company’s internal presentation certification within thirty days of hire.
02/09/2022: Winston Salem, NC
It is important to builds trust-based relationships to earn the right to ask for referrals.
04/30/2022: Charlotte, NC
Candidates must take note that maintaining productive relationships with existing customers through exceptional follow-up after sales are also important.
03/29/2022: Louisville, KY
Family Service Counselor should be able to communicate with different types of people.
02/23/2022: Duluth, MN
Candidates must be able to obtain and maintain an insurance license if required by state or province
03/12/2022: Mobile, AL
Step 3: View the best colleges and universities for Family Service Counselor.
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