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Entry Level Customer Service Associate
Nova Management Arden-Arcade, CA
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$33k-41k (estimate)
Full Time 6 Days Ago
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Nova Management is Hiring an Entry Level Customer Service Associate Near Arden-Arcade, CA

Job Description

Job Description

Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU!

Nova Management works with nationally recognized telecommunications companies in the local Sacramento area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well. 

Here at Nova Management , we offer every employee the unique opportunity to receive in-house training starting at ground level and extending through leadership and management training. Customer Service Associates lead our team in engagement, sales, discovery, and solutions by engaging with community members and employing their problem-solving skills to provide the most knowledgeable customer service. 

As our Entry Level Customer Service Associate, you will learn:

  • All telecommunications client product knowledge 
  • How to answer customer questions
  • The sales cycle and how to complete customer sales
  • Professional development practices
  • How to take your communication skills to the next level
  • How to work with sales and marketing teams along with other Customer Service Associates within the office
  • Human resources elements
  • Other operational responsibilities may be assigned

Requirements of the Entry Level Customer Service Associate:

  • High school diploma or GED equivalent is not a requirement but is a plus
  • 0-1 years of experience working in customer service, sales, retail, or hospitality
  • A student mentality and willingness to learn
  • Must be passionate about working with others 
  • Ability to work individually and as part of the Customer Service Associate team
  • A drive for professional growth

Joining our team as a Customer Service Associate will involve working directly with our clients and local community to determine service solutions for current and potential customers! We always focus on communication, learning, and realistic expectations with new team members. Apply today for consideration as a potential Customer Service Associate with us!

#LI-Onsite

Job Summary

JOB TYPE

Full Time

SALARY

$33k-41k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

05/17/2024

WEBSITE

nova-mgmt.com

HEADQUARTERS

Monterey, LA

SIZE

<25

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The following is the career advancement route for Entry Level Customer Service Associate positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Associate, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Associate. You can explore the career advancement for an Entry Level Customer Service Associate below and select your interested title to get hiring information.

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