Job Description

Minimum Base Pay : $17.00. All salary calculations start at the minimum salary and will be based on candidate's education and experience.

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary)

• Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly and indirectly to you. Recruit, direct, and supervise volunteers for programs, events, and activities.

• Sells and tracks tickets to events using an on-line software ticketing program. Ensures accurate data in ticketing database. Receives payments, balances and closes cash drawers or computer.

• Develops and trains staff in ticketing software, operations, procedures. Performs needs analysis, arranges, coordinates, delivers, evaluate, and monitors staff development.

• Designs, develops, implements, and maintains manual and automated systems that disseminate public information, and distributes as needed. Prepares and maintains mailing lists, mailing labels and implement bulk mailing of brochures.

• Prepares and makes daily deposits and generates ticketing reports for various internal and external requests.

• Monitors, evaluate and coordinates services provided by outside vendors.

• Maintains and controls accounting records for the ticketing system. Includes database, logs, cost records, and general records.

• Completes research and special projects, as required.

• Assists in the design and distribution of brochures and flyers promoting theatre shows and events.

• Performs other job-related duties as assigned.

Required Minimum Qualifications :

Education and Experience:

• High school diploma or GED with additional training related to the position

• Four years of related experience

Knowledge of:

• Microsoft Office Professional or similar application

Skilled in:

• Delivering a high level of customer service

• Attention to detail while maintaining effective time and task management

Ability to:

• Research information for problem solving

• Accurately handle cash transactions

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required

Preferred Qualifications :

Education and Experience:

• Associate degree

• Experience in box office operations, including ticketing software

• Experience as lead worker or indirect supervisor

Work Environment and Physical Demand:

• Reach and grasp objects

• Stoop, bend, kneel, crouch, or crawl

• Stand for extended periods of time

• Use of video display terminal

• Use of manual dexterity and fine motor skill

• Communicate information orally and in writing

• Receive and understand information through oral and written communication

• Proofread and check documents for accuracy

• Work a fluctuating work schedule

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

Employment Information

Please review the following information in order to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
• An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

Application Deadline