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Working under direct supervision of the Supervisor, Depot, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Technician II, Depot is responsible for ensuring defective computer products are repaired and refurbished with high quality, while meeting customer, manufacturer and industry standards. The Technician II, Returns assists and mentors Technician I level employees to perform all parts of the job and ensure that all Depot processes are followed.
Performs moderate to marginally advanced testing, troubleshooting and repairing of defective computer systems.
Ensures contents and specs of refurbished and repaired items are validated for completeness and high quality of work.
Mentors, trains and assists Technician 1 to perform all parts of the job
Keeps certifications already obtained current and up to date and attains additional certifications required to repair equipment from different manufacturers.
Receives returned inventory into the Refurbishment Lab and assists with location management (put-away) and auditing of Refurbished items in warehouse locations
Performs all other duties or special projects as assigned
Requirements:
Associates Degree or relevant experience
3 Years of relevant experience
Network or Security (CompTIA)
A /ITF (CompTIA)
OEM Warranty certifications (HP, Lenovo, Dell) desired.
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Full Time
Business Services
$57k-75k (estimate)
09/16/2023
03/07/2025
econnectionpr.com
ATLANTA, GA
50 - 100
Private
ELIZABETH FAIRLEIGH
$10M - $50M
Business Services
The following is the career advancement route for Technician 2 positions, which can be used as a reference in future career path planning. As a Technician 2, it can be promoted into senior positions as an Electric/Electronics Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technician 2. You can explore the career advancement for a Technician 2 below and select your interested title to get hiring information.