4 Jobs in wilmington, ma
Newpro is Hiring a Remote Inside Sales Supervisor
DUTIES AND RESPONSIBILITIES
- Supervise a team of Inside Sales Representatives.
- Ensure that agents are adhering to agent performance phone metrics.
- Monitor calls and report findings for one-on-one training and employee development.
- Manage daily performance reports for each market to ensure each market is achieving the call center goals.
- FIVE9 phone system is properly staff and ISR are meeting optimized for call performance.
- Gather weekly performance report per ISR; analyze weekly statistics and coach accordingly.
- Review staff ADP timesheets and requests for time off.
- Manage reward and recognition programs to drive performance.
- Conduct meetings with ISRs on a one-on-one basis and role play the inbound/outbound scripts and objections/rebuttals to gain the highest quality appointments.
- Conduct daily meetings to instill the priority of the call center is to provide a positive experience for every customer while meeting company expectations.
- Monitor daily schedule in each market to ensure all appointments met.
- Conduct themselves and coach others to exemplify Woodbridge Home Solutions Core Values to coworkers and customers.
- Ensure that there is adequate coverage on the phones by building the ISRs schedule according to the Canvassing/Events schedule.
- Minimum of 2 years of call center and sales management experience needed.
- Salesforce FIVE9 experience is a BIG Plus!
- Outbound Dialer with appointment setting and inside sales experience preferred.
- Home improvement call center management experience is ideal.
- Effective communication and leadership skills
- Encouraging and motivating the team to be their best!
- Must be willing to work daytime, evening, and weekend shifts.
- The hours of operation are M-F 8am-7pm and Saturday and Sunday 9a-1pm.
- High school diploma, or equivalent
- Pre-employment background check
- Base Salary Plus Bonus & Incentives
- Holiday Pay
- Health, Dental & Vision
- Company-paid life insurance and long-term disability
- 401K
- Supplemental Insurance
- Flex Savings & Health Reimbursement Accounts
- Company events and employee engagement initiatives
Job Summary
Full Time
Restaurants & Catering Services
$70k-95k (estimate)
06/20/2024
07/07/2024
jaysbbq.com
BATON ROUGE, LA
50 - 100
Private
MILTON LEBLANC
$10M - $50M
Restaurants & Catering Services
Related Companies
The job skills required for Inside Sales Supervisor include Leadership, Coaching, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales Supervisor positions, which can be used as a reference in future career path planning. As an Inside Sales Supervisor, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Supervisor. You can explore the career advancement for an Inside Sales Supervisor below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
