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Veterinary Client Service Representative (CSR)
$55k-74k (estimate)
Full Time 5 Days Ago
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Muller Veterinary Hospital & The Canine Rehabilitation Center is Hiring a Veterinary Client Service Representative (CSR) Near Walnut Creek, CA

Job description

Are you a compassionate, friendly, and courteous communicator? Are you detail-oriented, efficient, and do you enjoy working with people and their pets? If you answered "Yes!" we want to talk with you!

Muller Veterinary Hospital and The Canine Rehabilitation Center is a fast-paced, progressive small animal veterinary practice accredited by the American Animal Hospital Association. In addition to supporting our general practice patients with full-service, high quality veterinary medicine, we are also proud to offer canine rehabilitation, pain management and integrative therapies like acupuncture and chiropractic. Our clients and patients mean the world to us, and we are looking for a Client Service Coordinator that will convey this with professionalism and care.

The ideal candidate must possess a genuine concern for our clients and patients. The ideal candidate thrives in a fast-paced environment while using strong organizational and prioritization skills. Veterinary experience is preferred but we will happily train the right person.

The ESSENTIALS:

-1 years in customer service, working directly with the public

- Positive attitude: friendly and bright

- Compassionate

- Trustworthy, responsible, and professional

- Highly organized and detail-oriented

- Excellent verbal and written communication skills

- Ability to work independently and collaboratively

- Self-motivated, with very strong work ethic

- Commitment to delivering excellent customer service

- Flexible, always demonstrating grace under pressure

- Fast learner and computer-literate

- Ability to work some Saturdays

The TASKS:

- Facilitate communication among our doctors, staff and clients in person, and via phone & email.

- Welcome our clients and their pets to our hospital

- Coordinate & carry out timely flow of appointments, including checking clients in & out, rooming patients and preparing exam rooms between visits

- Answer a multi-line phone system

- Schedule appointments

- Maintain detailed medical and client communication records

- Work with teammates to treat our clients and patients with warmth, kindness, and empathy

What WE offer:

- 40 hours per week (full-time position)

- Competitive pay, commensurate with experience

- A stable and healthy work environment

- Benefits package (medical, PTO, pet care discounts, continuing education, and more)

- Learning

- Fun!

Job Type: Full-time

Job Summary

JOB TYPE

Full Time

SALARY

$55k-74k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

08/06/2024

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The job skills required for Veterinary Client Service Representative (CSR) include Client Service, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Veterinary Client Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Veterinary Client Service Representative (CSR). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Veterinary Client Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Veterinary Client Service Representative (CSR), it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Client Service Representative (CSR). You can explore the career advancement for a Veterinary Client Service Representative (CSR) below and select your interested title to get hiring information.

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If you are interested in becoming a Veterinary Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Veterinary Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Veterinary Client Service Representative job description and responsibilities

VCSRs handle all aspects of the veterinary hospital's front desk, managing the flow of client visits and assisting to educate clients on general health topics and medications.

04/22/2022: Lebanon, PA

Students learn about the veterinary healthcare team, medical records, medical terminology, medical office procedures, administration, basic pharmacology, proper animal handling, Microsoft Office basics and the principles behind providing top-notch custome

05/03/2022: Roanoke, VA

They also provide assistance to the entire veterinary hospital or pet care team.

04/30/2022: Newark, NJ

Communicate with Confidence About the Value of Services.

03/31/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Veterinary Client Service Representative jobs

Previous receptionist and veterinary practice experience are desirable but not required.

05/05/2022: Springfield, IL

Knowledge of basic medical terminology, veterinary medicine, medical records, and billing systems.

03/19/2022: Corpus Christi, TX

Step 3: View the best colleges and universities for Veterinary Client Service Representative.

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