5 Jobs in vidalia, ga
Responsive Technology Partners Inc is Hiring an Account Manager Near Vidalia, GA
The Account Manager will support existing Managed IT Support customers. This includes customer support to review Help Desk ticket reports and customer service levels; create quotes for renewals, upcoming projects such as hardware replacement, network upgrades, cloud migrations, telephony needs and provide timely reports to customers. In this role, the Account Manager will work closely with the Engineering staff, Sales Executives, other Account Managers, and Help Desk associates as part of a team.
Some Of The Primary Responsibilities Are As Follows
- Review Satisfaction Surveys for all assigned accounts
- Monthly Customer "Check-in" visits
- Create and maintain a rolling 3-year technology budget for each assigned account
- Work with sales engineer to provide timely quotes for hardware, software to meet customer requests or fill budgeted projects from the customer's annual technology budget.
- Ensure that all license renewals are quoted and fulfilled in a timely manner to ensure no lapse in coverage
- Ensure that all hardware warranty extensions are quoted and explained to customers well in advance of expiration
- Ensure that quotes are provided and discussed with customers for all end-of-life hardware, software and operating systems
- Conduct in-person or video conference Quarterly Business Reviews with all assigned accounts
Qualifications And Skills
- Strong organizational skills and ability to work independently.
- Excellent verbal and written communications skills
- Excellent customer service skills
- Ability to interface with the technical team.
- Windows 10 experience
- MS Office and other standard office applications experience
- Microsoft Office 365
- Understanding computer network configuration LAN, WAN, Wireless technical configuration is not required.
- MSP or technology field experience is preferred
Job Summary
Full Time
$77k-105k (estimate)
04/27/2023
06/27/2024
responsivetechnologypartners.com
Atlanta, TX
Related Companies
The job skills required for Account Manager include Customer Service, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
