3 manager customer experience Jobs in vernon hills, il

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Customer Accounts Mgr

STG Logistics

Vernon Hills, IL | Full Time

$93k-124k (estimate)

1 Week Ago

Customer Experience Specialist

Search Made Easy

Vernon Hills, IL | Full Time

$81k-107k (estimate)

1 Week Ago

Customer Experience Manager

Ventura Solutions LLC

Vernon Hills, IL | Full Time

$87k-130k (estimate)

1 Week Ago

Customer Accounts Mgr

STG Logistics Vernon Hills, IL

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$93k-124k (estimate)

Full Time 1 Week Ago

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STG Logistics is Hiring a Customer Accounts Mgr Near Vernon Hills, IL

Job Description

Description

**Commission Eligible**
Responsible for managing the day to day operations customer accounts and growing these accounts by developing relationships with our customer contacts, planners, and facilities in order to increase Volume, revenue and Gross Margin.

What you'll do:

Develop strong relationships with customers’ planners, logistics teams, and facilities
Accept, build, & schedule all customer shipments correctly with all pertinent information and documentation
Ensure loads are tracked and updated in timely manner
Prioritize and respond to both internal and external requests in a timely, effective, and professional manner using the appropriate method of communication
Identify potential problems and escalate as needed
Effectively communicate with internal and external contacts
Collaborate with team and Account Lead Representative to come up with ways to improve accounts
Maintain customer profiles, contacts, valuable information (green notepad)
Meet/exceed customer compliance expectations.
Update portals in a timely manner.

What we'll offer:

8 paid holidays and 1 additional floating Diversity Day
PTO program based on role and tenure, starting at 15 days!
Incentive Bonus Program based on role within STG
Comprehensive Benefits that include Medical, Vision, and Dental Insurance Options
401K program with Employer match
Wellness programs
Additional benefits including recognition program, financial education and engagement activities