Summary

Under the direction and supervision of the Import / Export Customer Service Manager, the Logistics Coordinator will be responsible for all aspects of assigned accounts by processing import and export

shipments and all related activities for the assigned base of accounts. Assist with duties related to document preparation and traffic coordination required to correctly process goods through customs and

arranges timely delivery.

Responsibilities

• Ensure that all documents are complete and conform to corporate policies and Import / Export regulations.
• Filing ISF and CF7512
• Track all shipments and communicate with clients and vendors about the shipment’s status and progress.
• Receive, review, generate, or process import related documentation such as ISF’s, BL’s, Commercial
• Invoices, Arrival Notices, ATME’s and entry summaries.
• Create documents such as, delivery orders, arrival notices, truck BL’s, etc.
• Filing AES’s and making bookings with NVOCC’s and Ocean Carriers.
• Generating BLs for export shipments.
• Arrange bookings with freight forwarders for outbound via Air shipments.
• Ensure to book with truckers to meet customer’s requested delivery dates.
• Ensure that cargo pick-ups and deliveries are on schedule.
• Provide excellent customer service to our customers and group affiliates.
• Generate billing invoices and packets.
• Sending billing packets to customers and overseas office in a timely manner.
• Working with vendors to obtain and create quotations with management’s instructions.
• Organize and store shipment records and billing packets in appropriate folders and files.
• Provide logistic support to other branch offices as necessary.
• Create reports requested by customers as necessary.
• Investigate and resolve issues with management related to incoming / outgoing freight such as Overages,Shortages, and Damages (OS&D) and creating preliminary and formal claims when necessary.
• Participate in meetings when requested by management.
• Perform for special projects, other duties including visiting clients when instructed by management

Qualifications

• High School Diploma
• Over 2 years of experience of working as an Import / Export Agent / Coordinator.
• Microsoft Word, Excel, Outlook
• Excellent written and verbal communications.
• Ability to work in a fast-paced environment and quick learner.
• Teamwork oriented.
• Organized
• Multi-task in stressful situations.
• Independent decision making.