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Service Drive Manager
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$74k-97k (estimate)
Full Time 5 Days Ago
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Temecula Valley Toyota is Hiring a Service Drive Manager Near Temecula, CA

Overview:
Service Drive Manager This person Manages the Service Greeter and Lot Valet duties to ensure customers are given an excellent customer experience. In addition, this person is a liaison who communicates with the Service Manager to ensure vehicles are delivered in a satisfactory manner to customers.
The ideal candidate has 3 years experience as a Service Drive Manager, and a working knowledge of automotive service. He or she must have a pleasant and courteous personality, strong leadership and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities:
  • Oversees first initial contact with service customers.
  • Manages the Service Greeters and Lot Valets to ensure customers are greeted promptly.
  • Ensuring that productive communication between company personnel and customers is performed in a timely manner, in order to maintain accurate documenting and to ensure that procedures are followed.
  • Oversee communication of Service Greeters and Lot Valets with customers to ensure a complete customer satisfaction experience for customers.
  • Oversee the delivery of vehicles to service customers.
  • Maintaining current product knowledge.
  • Assist Service Greeters and Lot Valets as needed.
  • Other duties as assigned.
Qualifications:
  • A minimum of 3 years Service drive experience.
  • Automotive Dealership Experience.
  • ADP/CDK is a plus!
  • Organized and friendly personality.
  • Ability to provide exceptional customer service experience.
  • Leadership Ability.
  • Ability to multi-task.
  • Ability to work in a fast-paced environment.
  • Warranty processing knowledge.

Job Summary

JOB TYPE

Full Time

SALARY

$74k-97k (estimate)

POST DATE

06/11/2024

EXPIRATION DATE

06/28/2024

WEBSITE

tvscion.com

HEADQUARTERS

TEMECULA, CA

SIZE

<25

TYPE

Private

CEO

DANNY B ATWOOD

REVENUE

<$5M

INDUSTRY

Retail

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The following is the career advancement route for Service Drive Manager positions, which can be used as a reference in future career path planning. As a Service Drive Manager, it can be promoted into senior positions as a Fleet Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Drive Manager. You can explore the career advancement for a Service Drive Manager below and select your interested title to get hiring information.

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