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Administrative Support Assistant (Business Team)
$52k-65k (estimate)
Full Time | Ancillary Healthcare 2 Months Ago
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U.S. Fish and Wildlife Service is Hiring an Administrative Support Assistant (Business Team) Near Stanton, TN

Duties

As an Administrative Support Assistant, duties may include, but are not limited to the following:

  • Coordinates foreign and domestic travel for staff within the business team. Obtains information on desired itinerary and special needs or requirements from traveler and verifies that necessary approval documents are completed.
  • Advises travelers on travel regulations and procedures on topics such as scheduling travel, obtaining necessary clearances, expenses which may be reimbursed, whether time spent traveling is paid or unpaid, and the need for passport, visa, or special clearances.
  • Responsible for accomplishing tasks associated with coordinating the assigned business team's payroll and effectively serving as technical staff resource to assigned refuges within the business team on payroll and travel matters.
  • Provides assistance on regulations regarding work schedules, overtime, comp time, Sunday premium, night differential, hazard pay, and leave.
  • Performs clerical tasks using Microsoft Word, Excel, databases, graphics (charts), and various communications software.
  • Monitors established travel ceilings for assigned field stations and reports findings to Team Budget Analyst and station managers.
  • Identifies actual problem areas, trends, significant deficiencies, areas of imbalance and makes recommendations and suggestions to the Team Budget Analyst.
  • Analyzes automated financial reports, listings and notices to identify imbalances and discrepancies, and initiates corrective actions, as necessary.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National.
  • Resume (See "Required Documents"). Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all information is provided on resume.
  • Eligibility and Supporting documents - You will ONLY be considered for the eligibilities that you select "yes" to AND submit the required supporting documentation, as listed in the Required Documents section.
  • Suitability for employment, as determined by background investigation
  • Driver's License: Selectees WILL be required to possess and maintain a valid State driver's license at all times during their tenure.
  • Uniform: Official U.S. Fish and Wildlife Service uniform WILL be required.
  • Probationary Period: Selectees may be required to successfully complete a probationary period.
  • Individuals assigned male at birth after 12-31-59 must be registered for Selective Service. To verify registration visit SSS.gov.

Qualifications

Only experience and education obtained by 04/25/2024 will be considered.
You may qualify at the GS-06 level, if you fulfill one of the following qualification requirements: One year of specialized experience (equivalent to at least the GS-5 level of the Federal service) which is in or related to Administrative Support Assistant, which provided the knowledge, skills, and abilities necessary to successfully perform the duties of this position. This experience includes performing administrative functions (e.g., payroll, personnel, travel, and/or correspondence), using office procedures and equipment, and meeting and dealing effectively with others.
You may qualify at the GS-07 level, if you fulfill one of the following qualification requirements: One year of specialized experience (equivalent to at least the GS-6 level of the Federal service) which is in or related to Program Assistant work and which provided the knowledge, skills, and abilities necessary to successfully perform the duties of this position. Examples of specialized experience may include: prepares documents, including request for grant proposals; prepares and maintains acquisition requests; maintains cost accounts; performing administrative functions using office procedures and equipment, perform administrative functions (e.g., payroll, personnel, travel, and/or correspondence), using office procedures and equipment, and meeting and dealing effectively with others.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Not Applicable

Additional information

PCS INFORMATION:
No PCS entitlements authorized.
TELEWORK:
This position is suitable for telework only in an emergency or natural disaster.
Additional Vacancies: One or more positions may be filled from applications received under this announcement in the advertised office or other U.S. Fish & Wildlife Service offices in the local commuting area.

Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP): Department of Interior (DOI) Career Transition Assistance Plan (CTAP) procedures apply in filling this vacancy. CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP click here
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Accountability
Arithmetic
Attention to Detail
Customer Service
Decision Making
Flexibility
Integrity/Honesty
Interpersonal Skills
Learning
Mathematical
Reasoning
Self-Management
Stress Tolerance
Teamwork

1. Knowledge of travel policies, regulations, terminology, formats, and procedures, including familiarly of reference to a large array of laws and regulations, in order to research and resolve travel issues of a variety of different types.

2. Skill in using computers and various automated software, including databases, spreadsheets and other automated processes.

3. Knowledge of regulations, policies, and procedures to ensure compliance in administrative policies and provide administrative support services for Staff(s).

4. Skill in providing customer service to the public and other government agencies.

5. Ability to coordinate multiple administrative functions for a business team, including timekeeping, payroll, travel, and ensuring adherence to regulations, policy, and procedural requirements.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
All qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The category ratings for this position are: Best Qualified, Well Qualified, and Qualified
The category rating process protects the rights of veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).
To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12382693
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    You must submit a complete application package. We will not make assumptions about your experience and/or education.
    Required Documents:
    1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, and description of job duties. Note: Current and former Federal employees should include the grade level of their federal positions. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification. Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
    Additional Documentation, if applicable:
    1. Cover Letter

    2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
    3. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
    4. Current and former federal employees - It is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include appointments/separations, promotions, within-grade increases.
    Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
    Review the appointment eligibility criteria in the application preview linked below. The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text. The application process is as follows:

    1. Click the Apply Online button.
    2. Answer the questions presented in the application and attach all necessary supporting documentation.
    3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
    4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
    5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
    6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
    7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
    8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
    For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments
    To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
    To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

    Agency contact information

    Human Resources Staffing Division

    Phone

    000-000-0000

    Email

    fwshiring@fws.gov

    Address
    Division of Human Resources
    Division of Human Capital Management
    1875 Century Blvd Suite 370
    Atlanta, GA 30345
    US

    Next steps

    Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.
    Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
    To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
    Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.
    You will be notified if this job is filled or canceled. Timelines for this process vary widely.
    You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

You must submit a complete application package. We will not make assumptions about your experience and/or education.
Required Documents:
1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, and description of job duties. Note: Current and former Federal employees should include the grade level of their federal positions. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification. Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
Additional Documentation, if applicable:
1. Cover Letter

2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
3. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
4. Current and former federal employees - It is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include appointments/separations, promotions, within-grade increases.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to all U.S. Citizens. ICTAP/CTAP eligibles.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$52k-65k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

07/10/2024

WEBSITE

fws.gov

HEADQUARTERS

SHEPHERDSTOWN, WV

SIZE

3,000 - 7,500

FOUNDED

1940

CEO

JAMES SLACK

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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