7 bilingual licensed insurance customer service Jobs in san jose, ca
Bold Business Group is Hiring a Customer Service Representative (Bilingual) Near San Jose, CA
**Customer Service Representative (Bilingual)**
San Jose / Bold Business Front Office / Part-Time We are looking for Customer Service Representatives to manage inbound/outbound calls and assist customers. **Candidates must be able to speak English and Spanish fluently.**
**25-30 hrs./week** Multiple shifts available between 8am EST and 11pm EST Monday through Sunday **Job Responsibilities**
Manage inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research issues and provide solutions
Schedule appointments if necessary
Navigate computer programs and/or databases
Data entry
Maintain electronic files
May be required to perform additional duties and tasks as required by the Company
**Job Qualifications**
Excellent English skills, both written and verbal
Spanish speaking skills are required
Excellent customer service skills
Good PC skills
Strong multitasking and time management skills
Great attention to detail
Able to support the WFH set up
Minimum download speed of 10 Mbps, minimum upload speed of 5 Mbps
Minimum of an i5 processor, 8 gig RAM
A designated work area
Job Summary
Full Time
$37k-47k (estimate)
06/14/2024
06/27/2024
The following is the career advancement route for Customer Service Representative (Bilingual) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Bilingual), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Bilingual). You can explore the career advancement for a Customer Service Representative (Bilingual) below and select your interested title to get hiring information.
