Requirements

Required Qualifications :

1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.

2. Have basic math skills.

3. Have strong working knowledge of electrical and electronic theory.

4. Have working knowledge of typical gaming requirements and internal control policies.

5. Be able to communicate, understand, read and write in English.

6. Maintain a positive and effective working relationship with teammates and guests.

Physical Requirements :

1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.

2. Ability to move up to 75 pounds with or without assistance, and up to 300 pounds with mechanical assistance.

3. Ability to hear radio transmissions and communicate clearly on a radio.

4. Have the manual dexterity necessary to operate small and large hand tools.

Job Description

Position Summary :

Provide friendly, efficient service to guests while on the slot floor. Have thorough knowledge of video and slot machines and the equipment necessary to service and repair them.

Perform responsibilities in accordance with all Company standards, policies, and procedures.

Essential Functions :

1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's Company-wide culture and demonstrating Service Standards at all times.

2. Be involved in all aspects of machine conversions and relocations, including signage.

3. Be familiar with OSHA safety codes regarding chemicals and electrical equipment used within the department.

4. Perform routine and advanced slot maintenance, including but not limited to working the casino floor and responding to computer generated work orders and immediate action work orders.

5. Attend regular mechanic maintenance meetings and share knowledge, work and repair methods with other Team Members and management.

6. Key control : Slot machines and drop cabinets.

7. Establish thorough familiarity with all test equipment and support equipment, including but not limited to currency counters, signs, progressive and media hardware, and related equipment.

8. Maintain up to date knowledge of gaming devices.

10. Be able to communicate with guests in a friendly and positive manner.

11. Be aware of and updated on all upcoming events and promotions.

12. Have thorough knowledge of a player tracking system.

13. Respond to calls from Slot Team Members and provide technical assistance.

14. Perform other job related duties as assigned.

Last updated : 2024-06-06