Position Summary. Banquet Servers are responsible for delivering exceptional service during catered events, ensuring every guest experiences warm, polished, and anticipatory hospitality. This role supports event execution through precise set up, attentive service, and professional breakdown, while embodying the highest standards of guest care and teamwork. Placement into server levels is determined through an internal service audition to evaluate...
Position Summary. Banquet Bartenders deliver polished, engaging, and efficient beverage service during a variety of events including galas, weddings, concerts, conferences, and VIP functions. In alignment with Forbes 5-Star service expectations, Banquet Bartenders uphold the highest standards of professionalism, product knowledge, speed, and guest engagement. Placement into bartender levels is determined through an initial performance-based audit...
Position Summary. The Roof Top Restaurant General Manager is the strategic and operational leader of the upscale dining restaurant, responsible for delivering exceptional guest experience while driving profitability and maintaining brand standards. This role oversees all aspects of daily front-of-house operations, staff management, financial performance, and guest relations. The General Manager sets the tone for service excellence, cultivates a c...
Position Summary. The Steakhouse Restaurant Manager is responsible for ensuring fast, friendly, and courteous service in 630 Park Steakhouse at Graton Resort & Casino. The role of Restaurant Manager has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and exceptional guest service. Essential Functions. 1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture an...
Position Summary. Maintain and perform all housekeeping duties including but not limited to cleaning hotel rooms, restocking supplies, removing all dirty linen and trash, washing glassware, and greeting guests and responding to their concerns or questions. Perform responsibilities in accordance with Graton Resort & Casino's housekeeping standards, policies, and procedures. Essential Functions. Responsible for redefining hospitality at Graton Reso...
Position Summary. Maintain and perform all housekeeping duties including but not limited to cleaning hotel rooms, restocking supplies, removing all dirty linen and trash, washing glassware, and greeting guests and responding to their concerns or questions. Perform responsibilities in accordance with Graton Resort & Casino's housekeeping standards, policies, and procedures. Essential Functions. Responsible for redefining hospitality at Graton Reso...
Position Summary. The Slot Operations Manager assists in the oversight of the department to maximize profitability, through overseeing strategies for quality service standards, slot layout, performance and revenue growth, scheduling, and budget management. This position is also responsible for overseeing the Shift Managers and Assistant Shift Managers and ensures the Slot Department develops and meets department goals, strategies and expectations...
Position Summary. To deal game efficiently and accurately, providing friendly and proactive interaction with all guests and Team Members. Perform responsibilities in accordance with all Company standards, policies, and procedures. Essential Functions. 1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's culture and demonstrating Service Standards at all times. 2. Knowledge in all aspects of the games dealt. 3. Create ...
Position Summary. Provide massage and body treatments in accordance with The Spa's standards, policies, and procedures. . Essential Functions. 1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values. 2. Provide exceptional Guest service at all times, including while assisting in locker room and surrounding areas. 3. Provide massage and body treatments according to department standards...
Position Summary. The Team Member Dining Room Cook is responsible for preparing meals following set recipes. Duties include preparing ingredients, adhering to restaurant menu, and following all food health and safety procedures. Work may include operating a grill, oven and fryer. Essential Functions. 1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Ser...
