Job Description Scale Clerk - Richmond, TX.This is a full-time, non-exempt position.POSITION SUMMARY: Reporting to the Commercial Manager in Lubbock, Tx, the position is responsible for operating the scales and actively maintaining an ongoing relationship with haulers, co-workers, operations and sales staff at our cottonseed crush plant in Richmond, TX. Will have daily exposure to customers in a dynamic environment and will be responsible for many aspects of daily and monthly reporting, filling, data entry, data management, training and team support in day-to-day responsibilities of the business.Job Responsibilities:Responsible for weighing trucks in and out and entering pertinent informationRequired to answer phones, file and retain documents and maintain a clean and neat workspace.Responsible for providing exceptional customers service with a positive and professional attitudeRepresent ADM well by being customer-focused, committed to accuracy and reliability in a fast paced environment.Partner with the Sales Team to create and maintain excellent relationships with customers and haulersOther reasonable tasks as assigned by Plant Manager and/or Commercial ManagerWork well with customers and logistics companies regarding orders and documentation needsManage and file Truck insurance and documentationWork with operations and quality team to enter reports and changes as needed into internal systemsKey skills & Qualifications:Strong written and verbal communication skillsAbility to multitaskAbility to collaborate in and work as a teamA positive and friendly customer centric dispositionProficiency in Microsoft Excel, Work and OutlookAbility to learn web-based and other computer applications as neededDecision making abilitiesAttention to detailDiversity & InclusionInformation SeekingOrganizational AwarenessSelf-ConfidenceWould prefer a strong working knowledge of ADM's IBM systemPrefer 2-4 years of experience with customer serviceExcited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. "AJCIND"REF: 84398BR