Community Support Specialist

Department: Community Support Specialist

Employment Type: Full Time

Location: Richmond

Reporting To: Managing Director of Center

Description

Your role will involve:

• Providing transportation and support to participants:
  • Building rapport with participants using a trauma-informed approach with high-risk individuals
  • Reviewing daily schedule to coordinate participant transportation needs in the community
  • Communicating with the Center Coordinator on any schedule changes throughout the day
  • Transporting participants to scheduled appointments, AA/NA meetings, and part-time employment
  • Ensuring participants have necessary documentation and funding for appointments
• Collaborating with Concordance team members:
  • Documenting all transports within Concordance’s electronic record system directly following appointments
  • Collaborating with team members, supporting a positive, mission-focused work environment
  • Maintaining good working condition in Concordance-owned vehicles (scheduling vehicle maintenance, coordinating needs for rental vehicles, etc.)

Skills, Knowledge, and Expertise

• Passion for our mission
• Strong communication and interpersonal skills 
• Ability to build appropriate, supportive, trauma-informed relationships with participants 

• Valid, Class E Driver’s License and comfortability transporting groups in a vehicle provided by Concordance
• High school degree of equivalent
• 2 years of experience in social service or transportation field preferred
• CPR / Adult First Aid certification preferred

What to expect when you join Concordance

• Signing bonus for new team members
• Consistent hours
• 401(K) matching program
• Competitive pay
• Generous PTO
• Bonuses