JD

• Install, configure, upgrade, maintain and support desktop systems based on customer service requests.
• Develop preventive maintenance procedures to avoid system failures.
• Set user access rights and permissions and create VPN accounts for users.
• Maintain servers, computers printers, and other software and hardware peripherals.
• Take regular back-ups of server files and maintain disaster recovery operations.
• Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions.
• Perform repairs and replacements of software and hardware peripherals.
• Provide job trainings to new hires as needed.
• Assist in the setup, configuration, and maintenance of network infrastructure, including routers, switches, and wireless access points.
• Support the deployment and maintenance of VoIP systems, printers, and other peripheral devices.
• Monitor network performance and security, responding to alerts and incidents as needed.
• Provide assistance to other Administrators when requested.
• Perform failure analysis and determine corrective action plans.
• Plan and execute allotted work within deadlines and maintain records of daily tasks.
• Oversee inventory management of software and hardware components.
• Maintain accurate documentations for system installations, configurations, upgrades, and disaster recovery activities.
• Install antivirus software and oversee software license renewals.

Job Type: Contract

Pay: $27.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Experience:

• infrastructure: 6 years (Required)
• Desktop support: 6 years (Required)

Location:

• Reno, NV 89501 (Required)

Work Location: In person