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Front Desk Coordinator
Pinnacle Pasadena, TX
$28k-37k (estimate)
Full Time | Business Services 5 Days Ago
Save

Pinnacle is Hiring a Front Desk Coordinator Near Pasadena, TX

We are building a team of trailblazers, who embody growth, impact, and excellence.
Job DescriptionAs the Front Desk Coordinator, you will be accountable for intentionally fostering a positive and thriving work environment while ensuring that all Pinnacle guest, employee, and customer needs are met and exceeded with excellence.
Job DutiesFront Desk
  • Answer and direct a high volume of phone calls to the appropriate party with friendliness and professionalism.
  • Provide an initial warm welcome and introduction to all guests including offering and serving coffee or water and informing them of general facility and safety information including safety kits, fire exits, muster points, bathrooms, kitchen area, etc.
  • Ensure all visitors are promptly signed in and guided to their destination and main point of contact.
  • Collect and distribute required documentation (including visitor badges) for visitors, interview candidates, and new employees.
  • Serve as the primary point of contact for general inquiries about Pinnacle from guests, employees, and customers.
  • Intentionally make connections with others across Pinnacle to foster a positive work environment.
  • Promptly review and take action on any overflow voicemails from the front desk.
Office Administration
  • Ensure proper presentation and upkeep of the shared spaces such as the lobby, kitchen, storage room, interview room, and conference rooms.
  • Serve as building Fire Marshal, Building Safety Officer (BSO), and perform additional duties as required by the Safety Specialist.
  • Place and coordinate miscellaneous orders on behalf of Pinnacle.
  • Restock supplies for coffee bar & office supplies in building Main.
  • Support the successful execution of fellowships in addition to celebrations and bereavement activities such as birthdays, promotions, baby showers, anniversaries, and care packages.
Accountabilities/Results/Success For This Role
  • Ensure that all guest, employee, and customer needs are met and exceeded with excellence.
MeasuresTargets (meets expectations)Daily overdue voicemails<5%
Company Engagement Via Yammer5 posts per week
Coffee orders completed on time95%
Required Qualifications/Skills/Competencies
  • High school diploma
  • Minimum of 3 years’ experience in administrative assistant or support role
  • Excellent verbal and written communication skills
  • Strong aptitude for learning new processes and skills
  • Proven “can do” approach
  • Ability to independently work efficiently and creatively
  • Ability to identify and prioritize objectives while managing daily requirements
  • Self-starter, proactive approach in identifying and improving processes and systems
Preferred Qualifications
  • Barista experience
Equipment and Software Knowledge
  • Microsoft Office Applications (Outlook, Teams, Word, Excel, PowerPoint, and Visio)
  • Zoom
  • Workday (preferred)
Direct Reports There are no direct reports to this role
Working Environment
  • Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
Physical Job Requirements
  • Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.
Tools And PPE Requirements
  • Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone.
Limitations and Disclaimer This job description describes the general job duties, accountabilities and physical requirements associates with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position. The general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.
Visa Sponsorship: Employment eligibility to work with Pinnacle in the U.S. is required and the company will not pursue Visa sponsorship for this position.Pinnacle participates in E-Verify, a federal government system used to verify employment authorization and social security number of each new employee.Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$28k-37k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

pinnacleny.com

HEADQUARTERS

MANHATTAN, NY

SIZE

25 - 50

FOUNDED

2000

CEO

JOEL WEINER

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for Front Desk Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk Coordinator, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Coordinator. You can explore the career advancement for a Front Desk Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Coordinator job description and responsibilities

Avoid relying on external validation.

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A front office coordinator manages the front desk at an office.

01/27/2022: San Bernardino, CA

They also greet the visitors when they coming and leaving

01/10/2022: Memphis, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Maintain a 90% response rate or higher.

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Create a positive author mindset.

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Be transparent about all processes and know when to let go.

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Step 3: View the best colleges and universities for Front Desk Coordinator.

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