Regional Facilities / Workspace Manager Americas

We are working alongside a global leader who partner some of the world’s largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies.

Our client can provide you with a genuine opportunity to work with a progressive and innovative employer.

They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business, their business is their people.

This role is an opportunity to really show what you can do and genuinely add value to a role, make it yours !

Regional Facilities / Workspace Manager Americas , core responsibilities:

The purpose of the role is to deliver a first-class Workplace experience across our client’s multi-site, multi regional portfolio, maintaining strong, positive relationships with clients, customers, team members and vendors.

As the Regional Lead for the Americas, your primary responsibility is to ensure the delivery of services by effectively managing the Workspace Service team and external suppliers.

This includes aligning service delivery with the account strategy and adhering to budgetary constraints. Additionally, you will oversee overall operational Facilities Management for the Corporate Portfolio within the region.

Your role is that of player-coach, directly managing the work in several Spanish-speaking countries as well as actively supporting the Workspace Service Team in their daily operations and maintaining relationships with key stakeholders, both internal and external. There will also be a requirement to travel across the region (Canada, US, Mexico, Brazil and others) to oversee the service delivery – estimated at 20%.

People Management:

• Leadership and Direction: Provides direction and guidance to team members. Set clear objectives, define roles and responsibilities, and articulate expectations to ensure everyone understands their tasks and how they contribute to the team's goals.

• Motivation and Engagement: Inspire and motivate team members to perform at their best. Recognize and appreciate their efforts, provide feedback, and create a positive work environment that fosters collaboration and enthusiasm.

• Communication Hub: Facilitate communication within the team through 1:1 catch ups and team meetings. Act as a liaison between team members and higher management. Ensure that information flows effectively, resolving conflicts and addressing concerns promptly.

• Problem Solving and Decision Making: When challenges arise, team leaders are responsible for problem-solving and decision-making. Analyze situations, identify solutions, and make informed decisions that benefit the team and align with organizational objectives.

• Performance Management: Monitor the performance of individual team members and the team as a whole. Provide coaching, training, and support to help team members improve their skills and achieve their targets.

• Resource Allocation: Allocate resources efficiently, including time, budget, holiday and sick cover, to optimize productivity, business continuity and meet project deadlines.

• Risk Management: Identify potential risks and develop strategies to mitigate them. Anticipate obstacles, proactively address issues, and adapt plans as necessary to ensure project success.

• Development and Growth: Foster the professional development and growth of team members. Provide opportunities for learning and advancement, helping individuals reach their full potential within the team and the organization .

Person Specification

• Previous Facilities / Workplace Management experience
• Experience of managing a multi-site portfolio ideally gained with an outsourced FM provider
• Fluency in English and Spanish

Sound like you ? then please get in touch !

My client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. D E & I is engrained in their DNA.

If you need any reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please contact us on info@spencermarshall.couk for assistance