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EDUCATION
Bachelor's Degree in Business Administration, Accounting or other Healthcare related field required.
EXPERIENCE
Three (3) years to five (5) years of accounting, billing or collections including exposure to the legal aspects of collections, as well as free care administration guidelines; with at least one (1) to two (2) years in a supervisory capacity. Knowledge of Medicaid Eligibility and the application process, in addition to a strong understanding of the federal register poverty guidelines.
SPECIAL SKILLS
Excellent interpersonal, analytical and communication skills. Ability to motivate and manage a work group. PC skills required including knowledge of various software packages including the ability to use report writer. Knowledge of hospital/medical billing and collections systems required. Knowledge of current business law. Ability to interpret guidelines established by healthcare industries and government agencies.
PHYSICAL DEMAND
No special working conditions
Full Time
$58k-79k (estimate)
06/07/2024
06/25/2024
ynhhs.org
MYSTIC, CT
50 - 100
1996
$5M - $10M
Ancillary Healthcare
Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine. Plus, our patients benefit from access to hundreds of dedicated primary care physicians and specialists in Northeast Medical Group and Yale Medicine. We also have advanced clinical relationships with multiple hospitals and numerous outpatient locations th ...
roughout the state so you can get the care you need, when you need it. As one organization, were working together to make health care more patient-focused, more accessible and more cost-effective. Some call it personalized medicine. We call it good care. For more information, check out the YNHHS Web site: www.ynhhs.org
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If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
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A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.
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A Call Center Team Leader manages a team of call center employees at many levels.
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A Call Center Manager leads a staff of call center support agents.
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A Call Center Manager also recruits and trains new employees and tracks their productivity.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Focus on Agent Engagement and Retention.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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Step 3: View the best colleges and universities for Call Center Supervisor.