Head of Infrastructure:

Location: Morristown, NJ (Hybrid)

Full time

The Head of Hosted Technology Services provides leadership and oversight of the Datacenter and Cloud Computing Infrastructure functions. They are responsible for the overarching Cloud Platform & Infrastructure engineering strategy, architecture, design, technology selection/evaluation and the deployment of innovative solutions focused on delivering business outcomes.

Requirements

• Ability to thrive in demanding industries, driven by technology and innovation with constraints imposed by various regulatory bodies and security.
• Deep expertise in evolving cloud solutions, security, methodologies, design patterns and best practices.
• Extensive experience with Azure platform. Practical knowledge of other cloud platforms such as AWS and Google Cloud Platform and familiarity with trends in Cloud methodologies.
• Knowledge of infrastructure solutions (storage, server, network, etc.) in support of hybrid environment.
• Demonstrated ability to select, develop, train, lead and inspire teams. Create a culture of continuous learning.
• Strong business acumen, process management and vendor management experience and skills.
• Proven track record of leading complex project and operational teams.
• Proven track records in successfully developing and managing business disaster recovery and continuity planning.
• Ability to generate trust, build alliances across the organization, and orchestrate interdisciplinary teams to the benefit of customers.
• Ability to balance strategic thinking with pragmatic operational delivery.
• Empathy, curiosity, desire to constantly improve, acquire new skills and drive for results.
• Hands-on experience with core LAN/WAN network technologies.
• Cloud networking including Express Route, MPLS gateway, IPsec, Microsoft Peering, Private Peering.
• Technical Skills Required: Azure IaaS, PaaS, Containers (Kubernetes. Docker etc.).
• Understanding of Relational Database Management System (RDBMS) and NoSQL.
• A background in Consulting in the Financial space is preferred, but not required.
• Deployment and configuration baseline automation, including popular toolsets (Chef) and technologies (PowerShell, Runbooks).
• Azure AD including PIM.
• Cloud/Azure Cost Management and tagging.
• Experience with route tables, access control lists, firewalls, NAT, DNS, IP and OSI Network.
• Azure, AWS, and Google Cloud experience.
• DevOps including Terraform, Ansible, Chef, Puppet, ARM, Azure DevOps, PowerShell.
• This role will be focused on architecture / strategy (50%) / staff development (25%) / keep the current infrastructure environment running (25%).

Required Experience:

• Bachelor's degree in Engineering, Mathematics, Information Technology, or a min of 10 years of equivalent experience in applied technical support of complex multi-vendor environments.
• Experience and expertise in technology management in large global organizations in support of leading large multi-pillar global engineering groups.

Job Description

Responsibilities include but are not limited to:

• Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance.
• Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & Infrastructure solutions.
• Provide leadership, vision, and oversight across the engineering pillars to provide holistic end to end solutions.
• Create a collaborative culture through robust communication, governance, and partnership with internal and external entities.
• Design and implement an enterprise management program focused on a best-in-class solutions across the technology platforms for impact analysis, design, and resiliency reviews.

• Design and Implement Hybrid Cloud architecture.
• Develop and manage Cloud Center of Excellence.

• Defined architecture patterns for Private and Public cloud.

• Preference for Cloud Native and Serverless architecture
• Container based architectures.
• Hybrid environment to include general compute, network, and storage.
• Highly available designs to support platforms with varying business RTO/RPO requirements.
• Multi-service, inter-network, hybrid connectivity optimized for multiple LOB applications and data integration.

• Deploy Infrastructure as Code automation capabilities (Terraform, ARM, Cloud Formation etc.).
• Develop DevSecOps practice and onboarding program to accelerate application deployment.
• Environment strategy - management, deployment, and configuration management.
• Operational security and excellence programs (i.e.: logging and monitoring strategies)
• Infrastructure training - Cloud training program, best practices, Infrastructure as Code, etc.

• Lead and coordinate the work of an integrated project teams comprised of developers, subject matter experts, database administrators, system administrators, and system architects for program to implement and maintain enterprise-level information technology applications.
• Accountable for the development, monitoring, and compliance to the relevant budget.

• Drive optimal forecasting, capacity planning across the services areas for high availability, lifecycle management and disaster recovery planning (DRP)
• Responsible for the quality and performance of the services provided from managed service providers.

• Provides direction to the team to ensure the managed service partners have the necessary process, tools, and support to be successful.
• Works with the operations teams, Managed Service Partners, and Vendor Management, as appropriate, to ensure the equipment and services adhere to our over-arching strategy, standards, and policies.
• Partner with the Vendor Performance Management to provide input on ensuring that the relevant managed service provider(s) adheres to contractual and commercial obligations (e.g., ARCs, RRCs, SLA credits, etc.)

• Document and communicate roadmaps, standards and business continuity planning as well as serve as the focal point for all technology and related matters.
• Manage the budget responsibly for in-scope related services, as well as prioritization and recommendations of capital investments and adoption.
• Ensure high quality and performance of the services provided from SaaS providers.
• Sponsor engineering topics, related projects, and continuous transformation efforts.
• Maintain professional knowledge of current trends and developments IT Infrastructure synergies across the technology pillars.