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Customer support representative
$38k-47k (estimate)
Full Time | Business Services 2 Months Ago
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ABC Legal Services is Hiring a Customer support representative Near Longmont, CO

Position Overview :

Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings.

We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently.

We are looking for critical thinkers who are self-starters and are natural born leaders! T his position is full-time in-office, located in Longmont, Colorado.

Key Responsibilities :

  • Learn how we deliver scripted dialogue to recruit new attorneys either through cold call (primary method), text, or email
  • Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
  • Ability to meet or exceed specific set goals and metrics
  • Daily stand-up meetings with the team

Qualifications :

  • A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills
  • Technical savviness
  • Strong analytic capability - the ability to transform data into insight
  • Ability to function in a fast-paced and innovative environment

Being a Docketly employee means :

  • Comprehensive Medical, Dental Vision Coverage
  • 401K plan with company matching
  • 11 Paid holidays annually
  • PTO days
  • Transit benefits
  • Excellent growth opportunities
  • Starting Pay : $20.00 per hour

People who should apply for our Docketly Support Specialist (Sales) :

  • Eager to grow with a scaling business
  • Confident on the phone
  • Learn to solve problems before they exist
  • Comfort with high volume workload; not being afraid to "roll up your sleeves"
  • Leverage strategic thinking, influencing and coaching skills.
  • Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-47k (estimate)

POST DATE

03/10/2023

EXPIRATION DATE

06/21/2024

WEBSITE

abclegal.com

HEADQUARTERS

RANCHO CUCAMONGA, CA

SIZE

200 - 500

FOUNDED

1974

TYPE

Private

CEO

STEVE CARRIGAN

REVENUE

$50M - $200M

INDUSTRY

Business Services

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The job skills required for Customer support representative include Communication Skills, Coordination, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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