BVL Physician Group, LLC Job Title: Medical Records Job Summary: The medical records clerk organizes and evaluates patients’ health information and records. In addition, they perform a variety of record keeping and clerical duties in support of services provided in medical setting. Responsibilities: Generate and prepare/assemble medical records. Organize and evaluate medical records for completeness and accuracy. Pull and route records to appropriate personnel or department. Pull charts as needed for special audits and peer review. Prepare reports and forms as directed and in accordance with established policies. Maintain and search computerized medical records. Knowledge of chart control, access and storage in accordance with established policies and regulations. Knowledge of medical records regulations and release of health information. Prepare copy of records when presented with properly completed medical release forms. Receive, screen and coordinate telephone calls from patients and healthcare providers. Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization. Provide excellent customer service to all internal and external customers. Skills and Specifications Knowledge of professional medical practices related to treatment. Knowledge of organizational and medical policies, regulations and procedures. Knowledge of common safety hazards and precautions to establish a safe medical environment. Skill in developing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining medical quality assurance and quality control standards. Skill in establishing and maintaining effective working relationships with patients, employees, medical staff and the general public. Ability to react calmly, objectively and effectively in emergency situations. Ability to communicate clearly with patients, staff and clients. Good telephone manners and etiquette. Strong organizational skills; orientation to detail. Excellent interpersonal skills. Ability to motivate and work effectively with others. With over 20 years of service in the Central Florida community and well over 100,000 patients served, Orlando Family Physicians is here to deliver the personalized treatment and attention you deserve. With a proven track record for excellent customer service, we are proud to have become the largest Hispanic medical group in Central Florida. The foundation for InnovaCare was laid in 1998 when President and CEO Richard Shinto, M.D., founded North American Medical Management (NAMM) in California. Since then, InnovaCare Health has continuously evolved and innovated to remain at the forefront of healthcare and deliver cutting-edge solutions to our physicians and team members, patients, and their families. Across InnovaCare, we are united by a shared mission, vision, and values. Our growing company strives to make every member of our diverse team feel fulfilled and valued through their work. Our mission is to transform the lives of the people we serve through compassionate, high-quality care, innovative solutions, and trusted partnerships as we vision a new definition of the standard of excellence in healthcare. Today, InnovaCare operates more than 30 clinics and is recognized as a leader in transforming care delivery. Our approach combines physician-led care models with cutting-edge technology and a focus on personalized, coordinated care to empower providers to succeed in some of healthcare's most challenging environments.