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Front Desk Attendant
Valley Forge Casino Resort King Of Prussia, PA
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$29k-39k (estimate)
Full Time 7 Days Ago
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Valley Forge Casino Resort is Hiring a Front Desk Attendant Near King Of Prussia, PA

Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled
Summary
Provideguests with a friendly and efficient check-in and check-out experience. Provide guests with general informationregarding hotel, amenities and special events.
JobDuties
  • Sellrooms utilizing excellent customer service skills and yield management.
  • Resolvecustomer complaints and answer guest inquiries regarding hotel services,events, directions, local attractions, etc in a friendly, professional manner.
  • Completeall registration forms and computer input.
  • Retrieveand distribute room keys.
  • Calculateand print hotel bills, and accept payment for various room charges utilizingstandard cash and credit procedures.
  • Communicate with Executive Hosts regarding hotel stays.
  • Utilize computer to run necessary reports.
  • Balance all transactions at the end of shift (audit out).
  • Operate manual procedures in the event of computer failure.
  • Other duties assigned by management.
•Communicatewith Executive Hosts regarding hotel stays.
•Utilizecomputer to run necessary reports.
•Balanceall transactions at the end of shift (audit out).
•Operatemanual procedures in the event of computer failure.
Otherduties assigned by management.
Qualifications:
  • High school diploma or equivalent, and front desk experience preferred.
  • Ability to utilize basic office machines, computer and telephone.
  • Ability to communicate with guests and staff in English.
  • Knowledge of hotel key system.
  • Must be able to work flexible shifts and able to stand for long periods of time.
  • Detail oriented and able to multitask.
  • Ability to add, subtract and audit accounts.
  • Money handling experience and ability to operate electronic draft system.
  • Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
  • Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations
•High school diploma or equivalent, and front deskexperience preferred.
•Ability to utilize basic office machines, computerand telephone.
•Ability to communicate with guests and staff inEnglish.
•Knowledge of hotel key system.
•Must be able to work flexible shifts and able tostand for long periods of time.
•Detail oriented and able to multitask.
•Ability to add, subtract and audit accounts.
•Money handling experience and ability to operateelectronic draft system.
•Ability to operate LMS, CMS, and Hot Sauce/Espresso computersystems

Please visit our careers page to see more job opportunities.

Job Summary

JOB TYPE

Full Time

SALARY

$29k-39k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

07/01/2024

WEBSITE

vfcasino.com

HEADQUARTERS

King Of Prussia, PA

SIZE

200 - 500

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If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Attendant job description and responsibilities

Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.

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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

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Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.

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While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.

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For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Attendant jobs

There are many benefits of a front desk receptionist job.

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Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.

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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

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Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.

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Proven experience as front desk representative, agent or relevant position.

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Step 3: View the best colleges and universities for Front Desk Attendant.

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