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HIREMEFAST LLC is Hiring an Application Support Analyst (SQL) Near Key West, FL
DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are currently reside in the US/Canada during their application process.
Salary: $62,000 - $72,000 per annum
Experience Required: Minimum 1 year of project experience
Task Functions
- Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).
- Perform QA functions for any issue resolution from support calls.
- Develop Reports using SQL Server Reporting Services (SSRS).
- Create datasets to analyze and recreate issues reported by customers.
- Ability to look through database log files to troubleshoot software issues.
- Track and thoroughly document all customer issues in our ticketing system.
- As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.
- Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts, and project managers.
- Facilitate positive proactive working relationships with customers and internal resources.
- Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software).
- Implement and improve remote monitoring tools for our customer’s systems.
- Utilization of the Support Knowledgebase and Ticketing System to troubleshoot issues.
- Routinely log into client databases for data analysis and troubleshooting.
- Resolve application issues with minimal escalations to higher tiers.
- Manage conference calls with key stakeholders.
- Ability to diagnose and troubleshoot C# code.
- Ability to dissect stored procedures.
Job Summary
Full Time
$70k-90k (estimate)
06/01/2024
06/29/2024
The job skills required for Application Support Analyst (SQL) include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst (SQL). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst (SQL). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Analyst (SQL) positions, which can be used as a reference in future career path planning. As an Application Support Analyst (SQL), it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst (SQL). You can explore the career advancement for an Application Support Analyst (SQL) below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
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Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
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They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
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Application support analysts provide customer service to users of applications on smartphones and computers.
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These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
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Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
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Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
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Applications support usually offers technical support and human support.
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Step 3: View the best colleges and universities for Application Support Analyst.
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