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All Ways Caring HomeCare
Overview:The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. The CSM is also responsible for supervising, guiding, and directing other office staff and staff providing direct client services. The position involves utilization management, hiring, disciplining, and terminating employees as appropriate, overseeing employee scheduling, identifying problem situations, and implementing proactive solutions to drive optimum outcomes and quality services for staff and clients served.
External Job Description:All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimers/dementia care, respite care and other programs. For more information, please visit www.AllWaysCaring.com. Follow us on Facebook and LinkedIn.
Salary Range:Full Time
$79k-102k (estimate)
06/10/2024
06/23/2024
allwayscaring.com
SAINT LOUIS, MO
25 - 50
1974
JOHN D RAY
<$5M
Business Services
For more than 20 years, All Ways Caring HomeCare (formerly ResCare HomeCare) has delivered quality, compassionate and highly individualized care and support that helps seniors stay at home all while maximizing their dignity, privacy and independence. We are always there when clients need us ready to provide care in all ways.