Energetic Patient Service Superstars, we need you! Our elite healthcare client is seeking personable and organized individuals to join their front-line team. As a Patient Service Representative, you'll create an outstanding first impression by greeting patients with a warm smile and providing exceptional service at every interaction. Putting your strong communication abilities and knack for multi-tasking to work, you'll masterfully juggle appointment scheduling, registration, insurance verification, and managing medical records.
Responsibilities:
* Greet patients in a pleasant and prompt manner
* Answer a high volume of incoming calls using proper professional telephone etiquette
* Route calls to appropriate areas/personnel on a multi-line phone system
* Schedule and confirm patient appointments
* Communicate effectively with patients, providers, referring physician offices, and staff
* Register patients into the computer system
* Print daily schedule of exams and review for accuracy of exam, diagnosis, patient preparation, and insurance requirements
* Contact referring physician's office for any exam lacking proper documentation
* Verify insurance and patient demographics
* Process patient co-payments and outstanding balances
* Handle patient requests for medical records, including copying images onto CDs, providing report copies, and mailing CDs to other facilities
* Perform other related organizational duties as requested to facilitate daily workflow
Working hours: 8:30 AM - 5:00 PM
Skills:
* Knowledge of medical terminology, including parts of the body (highly desirable)
Education:
High School
Experience:
0-1 years
Qualifications:
* Ability to work in an office environment
* 1 year of customer service experience in a similar role
* 1 year of medical office experience (preferred but not required)
* High School Diploma or equivalent
Intrigued? Let's discuss how you can join our client's motivated team and kick some serious customer service goals! Apply Now!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
* Greet patients in a pleasant and prompt manner* Answer a high volume of incoming calls using proper professional telephone etiquette* Route calls to appropriate areas/personnel on a multi-line phone system* Schedule and confirm patient appointments* Communicate effectively with patients, providers, referring physician offices, and staff* Register patients into the computer system* Print daily schedule of exams and review for accuracy of exam, diagnosis, patient preparation, and insurance requirements* Contact referring physician's office for any exam lacking proper documentation* Verify insurance and patient demographics* Process patient co-payments and outstanding balances* Handle patient requests for medical records, including copying images onto CDs, providing report copies, and mailing CDs to other facilities* Perform other related organizational duties as requested to facilitate daily workflow
experience
0-1 years
skills
* Knowledge of medical terminology, including parts of the body (highly desirable)
qualifications
* Ability to work in an office environment* 1 year of customer service experience in a similar role* 1 year of medical office experience (preferred but not required)* High School Diploma or equivalent
education
High School