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```Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming smile
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Assist guests with luggage, transportation, and other requests
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Process payments and maintain accurate records
Hours: Friday & Saturday overnight 11pm-7am with the possibility of picking up extra shifts during the week.
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 16 – 24 per week
Schedule:
Work setting:
Work Location: In person
Part Time
$28k-34k (estimate)
03/15/2024
07/10/2024
The following is the career advancement route for Night Auditor/Front Desk Agent positions, which can be used as a reference in future career path planning. As a Night Auditor/Front Desk Agent, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor/Front Desk Agent. You can explore the career advancement for a Night Auditor/Front Desk Agent below and select your interested title to get hiring information.