Summary
Assists withthe delivery of care to patients. Works with patient care team to ensure theefficient flow of patients throughout their visit, providing support to them aswell as to the supervising physician.
Essential Duties and Responsibilities

• Takingnotes during patient visits and documenting them in the electronic healthrecords system.
• Learningabout the medical process and using a team approach with patient documentation.
• Workingwith a Physician to complete medical records.
• Communicatingwith patients and Physicians professionally.
• Handlingall patient calls, refill request, all clinic duties with in timely matter.
• Helpingelectronically prescribe medication for patients.
• Coordinatesphysicians procedure schedule by scheduling cases appropriately based onsurgeon, case length, and day of week.

Core Competencies
ActionOrientation - Targets and achieves results, overcomes obstacles, acceptsresponsibility, establishes standards and responsibilities, creates aresults-oriented environment, and follows through on actions.
Communications - Communicates well both verbally and in writing. Effectively conveys andshares information and ideas with others. Listens carefully and understandsvarious viewpoints. Presents ideas clearly and concisely and understandsrelevant detail in presented information.
Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems thatchallenge the status quo, takes risks, and encourages innovation.
CriticalJudgment - Possesses the ability to define issues and focus on achievingworkable solutions. Consistently does the right thing by performing withreliability.
CustomerOrientation - Listens to customers, builds customer confidence, increasescustomer satisfaction, ensures commitments are met, sets appropriate customerexpectations, and responds to customer needs.
InterpersonalSkills - Effectively and productively engages with others and establishestrust, credibility, and confidence with others.
Leadership - Motivates, empowers, inspires, collaborates with, and encourages others.Builds consensus when appropriate. Focuses team members on common goals.
Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimizeresults. Acts to build trust, inspire enthusiasm, encourage others, and helpresolve conflicts and develop consensus in creating high-performance teams.
Professional Requirements

• Meets dress code standards andadheres to dress code policy.
• Completes annual education requirements.
• Maintains regulatoryrequirements.
• Maintains patientconfidentiality at all times.
• Reports to work on time and asscheduled, completes work within designated time.
• Wears identification while onduty, uses computerized punch time system correctly.
• Completes in-services andreturns in a timely fashion.
• Attends annual review,department in-services, staff meetings and/or reviews all monthly staff meetingminutes per HealthStream.
• Represents the organization in apositive and professional manner.
• Actively participates inperformance improvement and continuous quality improvement (CQI) activities.
• Complies with all organizationalpolicies regarding ethical business practices.
• Communicates the mission, ethics,and goals of the hospital, as well as the focus statement of the department.
• Promotes professional growth ofsubordinates by sharing knowledge and/or directing them to sources ifinformation appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniquesand equipment.
• Assists other staff members inperforming any duty that enhances the delivery of patient care.

Regulatory Requirements

• High school graduate or equivalent
• Current BLS certification
• Minimum of six (6) months to one (1) year ofrelated work experience.
• Pain management experience required.

Skills

• Ability to communicate effectively in English,both verbally and in writing.
• Basiccomputer knowledge.

Physical Demands
The physicaldemands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Whileperforming the duties of this job, the employee is regularly required to talkand hear. This position is very active and requires repetitive motions,standing, walking, bending, kneeling, and stooping all day. The employee mustfrequently lift or move items weighing up to 50 pounds.