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Operations Manager
Apply
$83k-108k (estimate)
Full Time 3 Days Ago
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Entertainment Services LLC is Hiring an Operations Manager Near Austin, TX

Job Type

Full-time
Description

  • Supports the efforts of department managers as directed by the General Manager / Assistant GM.
  • Works with leadership team to achieve labor and revenue goals.
  • Oversees the day-to-day operations throughout the entire facility while ensuring adherence to all operational and service standards.
  • Works with leadership team to develop and execute effective action plans to enhance profitability.
  • Maintains uniform standards and a professional appearance for all Team Members.
  • Consistently provides professional, friendly and engaging service to Guests and team members.
  • Collaborates on a daily basis with Department Heads on ways to improve productivity.
  • At times, Works hand in hand with Hourly Team Members giving guidance.
  • Assists Department Managers in fine tuning schedules prior to posting.
  • Ensures all pre-opening checklists have been completed to ensure all equipment is working properly, and all areas of the park are ready for operations.
  • Works with the leadership team to ensure the condition of the physical property exceeds standards at all times.
  • Assists leadership team to ensure team member reviews are completed efficiently and in a timely manner.
  • Actively promotes the retention of our quality team members by ensuring that we are living our CORE values.
  • Works to become proficient in all systems and processes (Aloha, Sacoa, Sync, etc.).
  • Actively grooms team members into future leaders.
  • With the approval from the GM, implements effective cost control measures for all departments.
  • Ensures all directives and promotions are effectively communicated to front line team members.
  • Ensures all city, state and federal permits are up to date.
Requirements
Physical Requirements:
  • Standing for long periods of time with frequent bending and turning.
  • Must be able to lift 40 lbs.
  • Ability to work in a fast-paced environment.
  • Ability to withstand extreme hot/cold temperatures.
  • Ability to flex schedule as needed.
Standard Company Expectations:
  • TABC certification required.
  • Food Service Manager certification required.
  • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responds to Guests' special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains uniform standards.

Job Summary

JOB TYPE

Full Time

SALARY

$83k-108k (estimate)

POST DATE

06/17/2024

EXPIRATION DATE

07/04/2024

HEADQUARTERS

JOHNSON CITY, TN

SIZE

50 - 100

FOUNDED

2016

CEO

SUSAN ARNOLD

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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