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We believe that real estate is more than just an investment asset class. It’s the fabric of our society and communities, where people live, work, and build their futures. As a result of our work, tomorrow’s real estate investor will be one who not only has access to detailed quantitative and qualitative performance insights across their portfolio, but will also be conscientious of the impact they have had on the communities they have invested in.
InvestNext’s mission is to democratize real estate investing and empower investors to make a meaningful impact on the communities they invest in.
About InvestNext
At InvestNext, we've taken a deep dive into the industry's pain points and emerged with a solution that transforms investment management challenges into opportunities.
InvestNext is changing the real estate investment sector, offering leading B2B SaaS solutions and professional services that empower investors and real estate professionals. Our platform streamlines the investment process, making it easier for GPs, IR teams, and real estate professionals to manage their portfolios, communicate with investors, and raise and distribute capital. We’re a high performer per G2 due to the trust placed in us by leading real estate syndications and investment firms around the world.
Product Support Specialist
As the face of our brand and the first-line support for our customers, you will become an expert on our customers in the real estate industry and on the quickly developing InvestNext suite of products and services. A willingness to troubleshoot ambiguous issues, an ability to connect empathetically, and adaptability to a growing business are a must for this position. As part of a growing company, you will be expected to take ownership of your work and have opportunities to help shape the team, product, and company.
In this role, you will
Benefits
InvestNext is an equal opportunity employer. We believe in the power of diverse teams and are committed to creating an inclusive environment for all employees.
Salary
We prioritize pay equity, transparency, and equal opportunities for career development. The salary range for this role is $50,000 - $70,000 per year. Final compensation offered will be comparable with the market and determined by experience level and related role responsibilities.
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Full Time
$60k-81k (estimate)
06/11/2024
06/28/2024
investnext.com
Detroit, MI
<25
The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
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Measure and analyze customer feedback.
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Listen, understand and take action.
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Step 3: View the best colleges and universities for Product Support Specialist.