Zurich is currently looking to hire a Crop Claims Associate I. The Crop Claims Associate I with direct supervision, monitors the status of claims and ensures that the required information is received and processed timely in accordance with established SOPs and procedures. At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into the following North American Claims office 3 days a week: Anoka, MN.

In this role, you will be responsible for the following:

• Repetitive data entry and basic administrative duties

• Follow standard ordering procedures to ensure adequate low value supplies/resources are available to meet office/work unit requirements.

• Follow procedures to ensure adherence to the company’s risk and compliance policies.

• Organize information according to procedures by filing, data entry, checking/matching data etc. to ensure accurate records are maintained on a day-to-day basis.

• Provide feedback relating to the quality and efficiency of processes and systems in own area of work.

• Identify and escalate customer feedback relating to process and system issues to improve customer service.

• Liaise with internal clients in order to exchange information, clarify facts, and resolve queries and/or problems.

• Assist with the entry and processing of claims, providing support to operational claims staff.

Basic Qualifications:

• High School Diploma or Equivalent and No prior experience required in the Office environment or Customer service area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Office Environment or Customer Service area

Preferred Qualifications:

• Basic Microsoft Office skills

• Strong communication skills

• Ability to multi-task

• Strong organization and time management skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Anoka
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID