Licensed Massage TherapistTo perform exceptional Massage Services to our guests. To become an expert in the spa industry. To contribute to the team environment in a positive and helpful way. Practice the business principles of tracking and planning and investment of downtime.

Key Areas:

• Performing services, developing skills and assisting others - 70% of time
• Business development - 10% of time
• Client care - 10% of time
• Tracking & planning - 5 % of time
• Sanitation - 5% of time

Education/Experience/Tools:

• Valid CA Massage License
• Previous salon/spa experience a plus, but not required
• All tools and products to perform services are provided by salon

Skills/Knowledge/Ability:

• Strong communication abilities
• Ability to learn tracking formulas
• Strive to deliver exceptional customer service
• Sales driven
• A love to show gratitude to the guests and community
• Proficient or willingness to learn and use your social media for business purposes
• Some computer skills

Performing Services/Developing Skills/Assisting Others:

• Preform all services that your license covers
• Develop skills that you aren't comfortable with
• Make retail and pre-book offerings to the guests
• Recommmend maintenance/homecare regimen instructions to guests
• Use daily travelers
• Step in and help co-workers as needed
• Use company's service standards

Business Development:

• Use social media as a way to showcase your work
• Network your services to recruit new guests
• Handout digital referral cards
• Cross promote with co-workers
• Attend all salon/spa meetings
• Attend all in-salon education in your department
• Support special events and giveback programs

Client Care:

• 1 hour of client care time weekly
• Wake up calls
• Thank you card and/or call back to all new guests
• High-end service call backs
• Reach out to missing guests

Tracking and Planning:

• Always have at least one week planned in your tracker
• Look up history of retail, last visit, and additional services
• Add up your day before and after to track growth
• Plan downtime
• Use Summit Planner

Sanitation:

• Keep your station clean at all times
• Remove paperwork and all items from your work area before you leave
• Complete daily sanitation duty
• Sanitize tools and equipment used before you leave every day
• Complete weekly sanitation

Job Types: Full-time, Part-time

Pay: $34,000.00 - $99,000.00 per year