1 Job in Yonkers, NY
suburban pest control is Hiring a Customer Service Specialist Near Yonkers, NY
Qualifications
- High school diploma or equivalent; college degree preferred
- Proven customer support experience or experience in a related role
- Excellent communication and interpersonal skills
- Ability to remain calm and professional in stressful situations
- Strong problem-solving skills and ability to multitask effectively
- Familiarity with CRM systems and practices
- Proficient in using Microsoft Office tools and other relevant software
- Ability to adapt to changing processes and procedures
- Proactive and self-motivated with a high level of initiative
- Address customer inquiries and resolve complaints via various channels (phone, email, chat, etc.)
- Provide accurate, valid, and complete information to customers
- Handle customer issues and escalate to appropriate departments if necessary
- Ensure customer satisfaction by building rapport and maintaining a positive and professional attitude
- Take ownership of customer concerns and follow through to resolution
- Keep accurate records of customer interactions and transactions
- Collaborate with cross-functional teams to improve customer support processes
- Meet and exceed individual and team performance goals
- Stay up-to-date with product knowledge and company information to provide accurate assistance to customers
- Continuously improve customer service skills and knowledge through ongoing training and development opportunities
Please click the link below to apply directly on our site.
suburbanpestcontrol.hrmdirect.com
Job Summary
Full Time
Retail
$67k-87k (estimate)
06/08/2024
07/07/2024
wiesmore.com
Webster, NY
<25
Retail
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Microsoft Office, Customer Support, Customer Satisfaction, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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