Exciting Opportunity: Looking for Service Writer!

Are you passionate about the automotive industry and ensuring vehicles receive the best service and care? Do you have exceptional communication skills and a knack for managing service appointments and customer interactions? If you have the skills and enthusiasm for delivering top-notch customer service, we want you to join our team as a Service Writer.

Why Join Us?

• Leading Automotive Service Center: Work with a reputable service center known for its commitment to quality, customer satisfaction, and a positive work environment.
• Skill Development: Enhance your expertise with ongoing training and development programs, keeping you up-to-date with the latest advancements in automotive maintenance and repair.
• Supportive Team: Collaborate with a dedicated team of professionals who share your passion for cars and providing exceptional service to our valued customers.
• Competitive Compensation: Enjoy competitive pay, performance bonuses, and opportunities for advancement based on your skills and contributions.

Key Responsibilities:

• Appointment Management: Schedule and coordinate service appointments, ensuring efficient allocation of resources and timely service delivery.
• Customer Service: Interact with customers professionally, answering questions, explaining services, and providing excellent customer service experiences.
• Service Documentation: Create and maintain accurate service records, work orders, and invoices, ensuring all details are recorded for reference and billing.
• Quality Inspections: Collaborate with technicians to conduct thorough vehicle inspections, identifying and recommending additional services or repairs to customers when necessary.

Qualifications:

• Proven experience as a Service Writer, demonstrating excellent communication skills and the ability to manage service appointments effectively.
• Basic understanding of automotive systems and components.
• Strong attention to detail, ensuring accurate documentation and efficient service scheduling.
• Excellent customer service skills and a customer-focused attitude.
• Proficiency in playing Tetris
• Exceptional typing skills
• Adept multitasking abilities
• Strong interpersonal skills
• Ability to work efficiently in a fast-paced environment.
• Valid driver's license and a clean driving record.

If you have a passion for the automotive industry and a desire to provide exceptional customer service, we invite you to apply for the position of Service Writer. Join us in ensuring vehicles receive the best care and service they deserve.

Job Type: Full-time

Pay: $48,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Retirement plan

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift

Experience:

• Service writing: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person