Essential Duties/Responsibilities:

• Collaborate with business stakeholders to understand requirements and optimize the utilization of ERP, WMS & CRM systems
• Ensure seamless integration of manufacturing processes within the ERP framework
• Utilize knowledge of Microsoft Dynamics Business Central or similar ERP platforms to enhance system capabilities
• Provide support for system configurations, customization, and user training
• Lead and support IT projects, ensuring timely delivery and adherence to project goals
• Collaborate with cross-functional teams to implement new solutions or enhancements
• Implement and manage Electronic Data Interchange (EDI) processes to facilitate efficient data exchange with external partners
• Design, develop, and maintain data warehouse(s) to support analytics and reporting requirements
• Leverage PowerBI and/or other business intelligence tools to create insightful dashboards and reports
• All other duties as assigned

Certifications (a plus):

• Project Management Professional (PMP)
• PMI Professional in Business Analytics (PBA)
• Six Sigma Certifications

Skills and Qualifications:

• Strong professional communication skills (written and verbal)
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience managing, supporting, developing, and/or analyzing ERP or related applications
• Minimum of 3 years of experience in Microsoft Dynamics Business Central
• Deep understanding of Core Business Processes: Lead to Quote, Order to Cash, Procure to Pay
• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Capable of critical thinking for unique and unusual situations
• Demonstrates a high level of ethical behavior and professionalism in exercising judgment and discretion
• Accountability – Understands that responsibility is a pillar of this position. Finding solutions to prevent issues from recurring is paramount
• Accuracy – Ability to perform work accurately and thoroughly
• Detail Oriented – Ability to pay attention to the minute details of a project or task
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities
• Positivity – Displays a positive attitude and is a positive agent for change
• Teamwork – Works as part of a team and collaborates with co-workers